Are you passionate about delivering exceptional service and making peoples lives easier? Were looking for a dedicated and approachable Concierge to join our dynamic team. Youll be the first point of contact for residents and guests, ensuring a seamless and luxurious experience every time. This is an exciting opportunity to be part of a high-end, fast-paced environment where every day brings new challenges and opportunities to make a lasting impression.
Key Responsibilities:
* Provide a high standard of service to residents, guests, and visitors, addressing their needs and requests promptly and professionally.
* Manage and facilitate a variety of tasks, including booking reservations, arranging transportation, and recommending local attractions or services.
* Ensure the smooth running of daily operations, from maintaining the front desk to coordinating with maintenance and security teams.
* Offer assistance with special requests, ensuring an outstanding and personalized experience for each individual.
* Build and maintain positive relationships with residents and service providers to enhance the overall experience.
* Day shift candidates will be required to cover night shifts (20:00 - 08:00) when night shift colleagues are on annual leave.
What will you get?
* Competitive salary: £34,500
* Day shift: 08:00 - 20:00 or Night shift: 20:00 - 08:00
* Opportunities for professional and personal career growth
If you thrive in a fast-paced environment, have excellent communication skills, and a natural ability to anticipate needs, wed love to hear from you. Apply today to join a prestigious team and play a key role in creating unforgettable experiences!
Mandarin-speaking is hugely desired.
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