Job Description Are you ready to be the IT superhero we've been waiting for? Join our dynamic EUC team in Maidenhead and embark on a thrilling adventure in tech support Dive into the exciting world of IT support, where no two days are the same You'll be: Donning your cape as the go-to IT guru for our UK offices, remote workers, and retail superstar employees. Transforming into a tech detective, solving mysterious IT incidents and fulfilling user wishes through our magical ticketing system. Embracing your inner Jedi, using your tech powers to assist walk-in users with their IT conundrums. Becoming the ultimate gadget whisperer – installing, maintaining, and upgrading laptops, desktops, phones, and tablets like a pro. Channeling your inner AV rockstar, keeping our meeting room equipment in perfect harmony. Playing the role of hardware hero for our Mecca Bingo and Grosvenor Casino teams Joining forces with our offshore support and Retail Support teams to create an unstoppable IT Avengers squad. Standing tall as the on-site beacon of hope for our central service desk teams, ready to lend a helping hand (or eyes) whenever duty calls. Are you ready to level up your career and join our tech-tastic team? Apply now and let the IT adventures begin