Polish Speaking Customer Service Advisor (Must be able to speak fluent Polish)
Location -Newark
C£25,800-£26,800
Hybrid or onsite (depending on expereince) working across 5 out of 6 days a week with some weekends involved (Typically a Saturday, must be able to work min. 1 in 2 weekend shifts) Working hours between 05:30-22:00, Monday - Sunday
This is a fantastic opportunity for a fluent Polish Customer Service Agent to join a leading employer in the Newark area
The Role of Polish Speaking Customer Service Advisor involves:
Answering and responding to incoming telephone calls and emails from both Polish and English business customers
Providing 1st line technical support and excellent levels of customer service
Diagnosing technical faults and providing over the phone solutions
Investigating customer queries and liaising with internal departments to resolve
Escalating technical queries to 2nd line support Additional information / company benefits:
Salary increase with additional supported languages (Spanish, French, Polish, Romanian)
Salary increase by £1,000 once passed 6 month probation period
28 days of holiday increasing up to 5 more with each year of the service
Additional paid day off for your birthday
Holiday buy / sell scheme (up to 3 days)
Sick pay - increasing with the length of serviceThe ideal candidate for Polish Speaking Customer Service Advisor will:
Be fluent in both spoken and written Polish and English
Able to...