We are currently working with a highly successful client who are committed to maintaining the highest standards, exceeding guidelines set out by their governing body.
Due to the company's rapid expansion, they are looking for an experienced IT Support Engineer to join their IT department in Runcorn. Your main responsibilities will be to support the company with IT support via a ticketing system, using face to face, telephone and remote connectivity.
What is on offer?
* Monday to Friday schedule (36.5 hours per week)
* Early finish on Fridays
* 30 days of holiday (including Bank Holidays)
* Employee Assistance Program
* Newly refurbished office space
* Free Mersey Gateway bridge pass
* Complimentary parking
* Free tea and coffee
* Free monthly lunch
* Company social events
* Comprehensive training provided
* Opportunities for career development and progression
* Rapidly expanding, multi-functional operation
Your main responsibilities:
1. Collaborate within the IT department to provide 1st-3rd line support for all staff, ensuring they can effectively perform their operational duties on computer systems.
2. Deliver efficient and effective "Right First Time" IT support via telephone, email, and remote assistance for head office and remote staff, minimizing downtime or service degradation.
3. Work efficiently under tight d...