Pontefract, West Yorkshire Full time - 40 hours per week We encourage you to apply if you have relevant experience and expertise for this role, even if you dont meet all the criteria listed in the job description. Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UKs largest paint and decorating merchant. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country. Job Purpose You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. Job Responsibilities Play an active part in engagement planning & monthly store meeting sessions. Ensure customers receive a warm welcome, an informed conversation & personalised proposal. Use our client service tools to ensure a consistent customer experience. Support your stores monthly customer contact plan. Follow the merchandising plan to restock the shop floor Develop your skills & encourage colleagues to do so using our training tools. Job Requirements Proven experience in a customer service/retail role. Enjoys a collaborative working environment where supporting colleagues is key. Calm under pressure. What Makes You Stand Out Excellent communication, customer service & interpersonal skills. Well organised & with an eye for detail. Enjoys ongoing coaching & support to advance career & build skills. What do we Offer at AkzoNobel We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including: Competitive Salary (depending on experience). 25 days holiday excluding bank holidays. Income protection. Staff discount at Dulux Decorator Centre stores. Employee Assistance Programme. Employee Life Assurance. Company pension. Product discounts. Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.