Job summary Director of Operations Leicester Hospital | Operations Management | Permanent | Full time | Competitive Salary Dependent on experience 37.5 hours per week Nuffield Health is Britain's largest Healthcare Charity. If you're passionate about creating success and driven to continually improve the work environment for the good of others, there's nowhere better to be. So, why not bring your expertise to our Nuffield Hospital and help us build a healthier nation? Main duties of the job Key responsibilities include but are not limited to: To support the Health Systems Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health. Budget management - to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness Deliver a patient pathway that ensure high levels of customer service to all beneficiaries Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities. About us Leicester Hospital Founded in 1969, Nuffield Health Leicester Hospital was originally built from funds raised by the local community and is now one of the leading providers of private healthcare in Leicestershire. The Hospital has a strong local reputation with patients remaining loyal. The Hospital had a £4.5 million refurbishment in 2011 and was the blue print for the wider Hospitals refresh programme. The Hospital has 28 ensuite inpatient beds, 2 Laminar flow theatres, Endoscopy Suite, minor treatment room and 14 consulting rooms. The hospital delivers a wide variety of inpatient and outpatient treatments and services using the best possible technologies. Since 2015 we have invested in a static MRI unit, a new digital X ray room & digital mammography. We are a local centre of excellence for Children and Young People Services. Having a Fitness & Wellbeing Gym in Leicester has led to a close working relationship and the Hospital was a forerunner for the Nuffield recovery plus programme. The Hospital has been rated as a 'Good' hospital by the CQC and achieved this rating across the 5 key lines of enquiry across all departments inspected Date posted 19 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number JR0085791 Job locations Scraptoft Lane Leicester LE5 1HY Job description Job responsibilities Director of Operations Leicester Hospital | Operations Management | Permanent | Full time | Competitive Salary Dependent on experience 37.5 hours per week Nuffield Health is Britain's largest Healthcare Charity. If you're passionate about creating success and driven to continually improve the work environment for the good of others, there's nowhere better to be. So, why not bring your expertise to our Nuffield Hospital and help us build a healthier nation? Key responsibilities include but are not limited to: To support the Health Systems Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health. Budget management - to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness Deliver a patient pathway that ensure high levels of customer service to all beneficiaries Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities. Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge. Coach, mentor and role model a 'Customer First' culture. As Director of Operations, you will need to have: Significant, proven commercial experience Strong influencing skills Financial management experience and analytical skills Experience of managing outsourced services Project management experience A proven track record of change management Ideally experience of working in a healthcare or regulated environment Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you. Job description Job responsibilities Director of Operations Leicester Hospital | Operations Management | Permanent | Full time | Competitive Salary Dependent on experience 37.5 hours per week Nuffield Health is Britain's largest Healthcare Charity. If you're passionate about creating success and driven to continually improve the work environment for the good of others, there's nowhere better to be. So, why not bring your expertise to our Nuffield Hospital and help us build a healthier nation? Key responsibilities include but are not limited to: To support the Health Systems Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health. Budget management - to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness Deliver a patient pathway that ensure high levels of customer service to all beneficiaries Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities. Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge. Coach, mentor and role model a 'Customer First' culture. As Director of Operations, you will need to have: Significant, proven commercial experience Strong influencing skills Financial management experience and analytical skills Experience of managing outsourced services Project management experience A proven track record of change management Ideally experience of working in a healthcare or regulated environment Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you. Person Specification Qualifications Essential Financial management experience and analytical skills. Experience Essential As Director of Operations, you will need to have: Significant, proven commercial experience Strong influencing skills Financial management experience and analytical skills Experience of managing outsourced services Project management experience A proven track record of change management Ideally experience of working in a healthcare or regulated environment Person Specification Qualifications Essential Financial management experience and analytical skills. Experience Essential As Director of Operations, you will need to have: Significant, proven commercial experience Strong influencing skills Financial management experience and analytical skills Experience of managing outsourced services Project management experience A proven track record of change management Ideally experience of working in a healthcare or regulated environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Nuffield Health Address Scraptoft Lane Leicester LE5 1HY Employer's website https://www.nuffieldhealthcareers.com (Opens in a new tab)