Maintenance Hot Tub Assistant
Location: @The Mole Resort
Salary: £11.50 per hour
Hours: 16-40
Deadline to apply: November 1st 2024
Here at The Mole
Resort we have launched a brand-new resort set
in acres of beautiful Devon countryside, jam-packed with delicious food and
drink and a whole lot of exciting activities.
As a Hot Tub assistant, you will be
responsible for delivering an exceptional hot tub service to our guest by way of standards and hygiene .
What will I be doing?
As a Hot Tub assistant at The Mole, you are
responsible to make sure the hot tubs are prepped, tested and presented to our guests in a timely fashion.
·
Following directions from the Facilities Manager with regard to work load and priorities.
· Safely use chemicals and equipment in line with current regulations.
. Safely prepare tubs for arrivals ensuring the best guest experience.
·
Adherw to operating procedures and working risk
assessments to facilitate an efficient service to the business and our guests.
·
Highlighting any stock requirements and reporting
any major maintenance issues to the maintenance manager.
·
Dealing with guests in a professional, friendly
manner, anticipating their needs, and providing a maintenance service to exceed
their expectations.
·
Ensuring Health and Safety regulations, manual
handling, and COSHH requirements are adhered to, and always working within
health and safety resort policies.
·
Communicating effectively with other departments,
promoting the resort's facilities whenever possible and displaying positive
teamwork.
·
Keeping a tidy and safe work environment.
·
Complying with brand operating standards, attending
and completing any required training, and acting on any reasonable request made
by the management team.
·
Complying with the hotel Health & Safety
Policy, emergencies, evacuation, and security procedures, and behaving in line
with the Company's environmental and energy-saving initiatives.
What are
we looking for?
As a Hot Tub assistant at The Mole, you should
maintain the attitude, behaviours, skills, and values that follow:
·
Positive attitude and willingness to learn.
·
Good communication skills.
·
Commitment to delivering high levels of
customer service.
·
Have a keen eye for detail.
·
Possess knowledge/experience on the
requirements for looking after a Hot Tub.
··
Flexibility to respond to a range of different
work situations.
·
Ability to work on your own or in a team.
What’s
in it for me?
There’s plenty of
perks when it comes to joining the Mole Resorts team which include;
·
Competitive rates of pay, reviewed annually.
·
Discounts available across a range of quality
products from supermarket shopping to wellington boots!
·
Local cinema and days out discounts.
·
Employee Assistance Programme to help with
life’s challenges.
·
Complimentary use of spa facilities
·
50% Discount on food at the Resort
·
Restaurant and hotel discounts across the
region.
·
Share of service charge
·
Staff fully equipped rest area with staff meals
·
Flexible working and shared holiday
·
Attentive onboarding programme
·
Fantastic discounts across L+R Hotels
We are in the process of building a team that we can
develop through support and training to further your career, resulting in
opportunities for progression in a fantastic location.
We value each and
every staff member so please come and join us, who knows where it will take
you?