We are looking for a passionate and knowledgeable Tote Assistant to join the team at Central Park Greyhound Stadium.
What is ARC?
We care for our visitors.
We think about our impact.
We are proud of our sport.
Work Perks of being a Tote Assistant...
* Annual passes to attend any of our 21 venues.
* Discounted food & ARC days out.
* Cycle to work scheme.
* Holiday allowance increasing with length of service up to 28 days.
* Company life assurance scheme.
* Discretionary group annual bonus schemes to reward your hard work.
* Support with study through our study assistance schemes.
Responsibilities
* Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
* Prepare to receive customers by setting up cash and betting terminal.
* Manage cash transactions following correct procedure, taking great care so monies balance.
* When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
* Effective operation of both static terminals and hand-held terminals for table service.
* Safeguard cash by adhering to security procedures.
* Reconciling cash by completing cash report.
* Safeguard transactions by verifying identity to ensure no under 18’s are involved in the gambling process. Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
* Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
* Create a positive impression and be attentive and responsive to customer needs.
* Work in a timely manner so race time constraints are met and optimal betting time is achieved.
About the role:
The Tote Assistant will be able to deliver customer betting transactions in accordance with the company policies and procedures and Gambling Commission Regulations.
Due to licensing restrictions, all persons applying for this role must be aged 18 years or over.
The person we are looking for as a Tote Assistant has…..
* High level of interpersonal skills.
* Personable.
* Works well under pressure.
* Customer service focused (internal and external).
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity, apply today.
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