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Repairs and Maintenance Supervisor
Job Description
Your role will be to manage on a day-to-day basis, a team of trade operatives within a Social Housing setting to ensure that the correct repairs are undertaken safely and within the specified timescales. The ideal candidate would be from a trade background with experience in dealing with direct employees and dealing with any employee issues.
DUTIES
* Ensuring that repairs are undertaken efficiently and cost-effectively, enabling efficient use of the team and compliance with Health and safety policies.
* Holding performance meetings with team members, assisting with training and development of your team via toolbox talks, coaching etc.
* Providing technical advice, support and guidance to operatives and following escalation procedures.
* Undertaking quality assessments and providing instructions to rectify any snagging, defects and/or uncompleted works.
* Liaising with tenants regarding the scope of service provision and resolving issues/managing expectations.
* Assisting with training and development for operatives.
* Ensuring all admin work is carried out in an accurate and timely manner.
SKILLS NEEDED
* Strong technical knowledge – a trades background (carpentry, plumbing, roofing, groundworks, decorating etc)
* Excellent organisational and communication skills
* Ability to implement fully company policies and processes
* Good Excel/Outlook and General IT skills
* Good Commercial awareness and understanding of the impact of costs
* Clean, Manual, UK Driving License (essential)
* SSSTS or SMSTS Qualification
BENEFITS
* 23 days holiday + bank holidays (increasing throughout time served)
* Ability to buy or sell up to 3 days holiday per year
* Company vehicle with fuel card
* Company pension scheme
* Discounted gym memberships
* Employee Assistance and Wellbeing Programmes
* On-site parking
* Company uniform, phone and laptop
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