About Us Formed in 2013, the Almero Student brand and national footprint has expanded year on year. The Almero team aim to create strong relationships with their students and ensure we provide a great place to study, sleep, make friends and be safe whilst enjoying the culture and benefits of their chosen city. Almero has 18 sites with over 2200 rooms throughout the UK, with locations in Bristol, Newcastle, Exeter, Leeds, York, London, Manchester, Oxford, Nottingham and Birmingham. Almero Student offers a variety of affordable, well-managed accommodation providing the highest standards for students. Our focus has been on cities with world renowned Russell Group Institutions with a strong student demand. We have ambitious growth plans and in conjunction with our financial partners aim to have 5000 beds under management by 2025. This is a great opportunity to join a fast-growing company, to develop your skills and be a part of the operational team that will deliver on their targets. Almero student’s aim is to provide best-in-class experiences for student residents living in our communities. We do this by putting people first—both our residents and our employees. We believe in investing in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement by growing throughout our portfolio. The Role The ideal candidate will be responsible for the maintenance and upkeep of all HMO and/or PBSA properties within the portfolio, ensuring they are maintained to the highest standards. This role will cover properties in both Bristol and Exeter. Key responsibilities include managing student welfare and organizing on-site activities that enhance the social aspects of student living. The successful candidate will be accountable for ensuring full compliance with building health, safety, and life systems. Additionally, they will be expected to deliver excellent customer service to residents while managing operational costs in line with budget expectations. A crucial part of the role will be fostering a positive and safe student community within the properties, ensuring a secure and enjoyable living environment at all times. Key Responsibilities Manage property occupancy – to include selling the rooms, managing voids, conducting viewings and liaising with third parties. Manage rent collection – including payment reminders, chasing arrears and liaising with students. Property Maintenance - Quickly and efficiently diagnose and address property issues to ensure minimal disruption. Log and report all maintenance issues promptly, ensuring timely resolutions. Establish and maintain strong relationships with reliable local contractors to handle repairs and improvements. Manage budgets – ensure all spend is within budget and costs are approved prior to authorizing works, report monthly on budget spend and work with Regional Manager to plan budgets. Foster a positive, professional, and genuine rapport with residents, ensuring their satisfaction and comfort. Oversee and authorize invoicing process – to include raising purchase orders and processing invoices. Conduct regular property condition and student welfare reviews—daily for PBSA and weekly for HMO properties. Perform comprehensive monthly inspections of all properties to maintain standards. Oversee tenancy changes and manage summer renovation or repair works on an annual basis. Recruit and manage a team of responsible students from each intake to act as ambassadors, deputising on social and security matters and serving as a liaison between the Property Manager and residents. Qualifications and Experience 1-3 years experience managing residential, student, or shared accommodation properties Understanding of basic marketing to encourage and retain sales At least 1 year in a supervisory or management role IT reporting skills (experience working with a PMS or CRM system) Excellent at managing time effectively, prioritizing tasks, multitasking, and meeting deadlines Ability to work efficiently under pressure while maintaining high levels of accuracy and attention to detail Strong written and verbal communication skills Training and Development The Almero Group prides itself on the welfare and development of all its employees are all encouraged and expected to stay trained and continue with their education within their field of expertise or any other area which benefits both Employee and the Company. Full support and encouragement is given in this regard. Company Benefits Private Medical Insurance Private Dental Insurance Annual Wellbeing Fund Enhanced Pension Life Assurance Performance Related Bonus Scheme Annual Salary Review Quarterly Engagement and Social Events Qualifications Sponsorship 2 Volunteering Days per year Employee Matching Scheme