Working hours of either 08.00-17.00 Join CCS & Shape the Future of Renewable Energy Why Choose CCS? Develop new skills with our full training programs, coaching, and mentoring support. Grow your career with us, with clear pathways for personal development. Enjoy long-term contracts and job security. Earn excellent rates of pay that reflect your skills and dedication. About Us CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients. Be Part of a Growing Team & Apply Today If you're ready for a new challenge and want to be part of a forward-thinking company, contact us to learn more about our opportunities. Your journey to a rewarding career with CCS starts here Job Purpose: Provides office services by implementing administrative systems, procedures, and policies, and monitoring projects, planning of works for tradesmen and liaising with the client. Benefits for working at CCS: Pension Scheme, ( Auto-enrolment after completion of probation .). Buying / Selling of annual leave after successful probation period in the allocated window. Potential for enhanced benefits package after two years service, based on performance. Professional growth. Parking available in office locations. Refer a friend bonus scheme. Work related training ( in-house and external where appropriate ). 24/7 Employee Assistance Program Duties: Works within the admin team, assisting where directed, in a pro-active and professional manner. Takes ownership, and controls the companys defects process, adding them to the system (Protean) and providing updates and reports as requested. Control and deliver the companys customer satisfaction process, by taking ownership and delivering the required output as directed. This should include, but is not limited to, all weekly installations, including renewables, small works, projects, and commercial works. Engineer efficiency and safety calls, both morning and afternoon. Dealing with the required outputs and reporting as directed. Helping with front line phone calls, ensuring customer focus at all times. Assisting with booking of post inspections and follow up work for surveyors. Where possible, assist stores team with goods received notes. Provides information by answering questions and requests. Contributes to team effort by accomplishing related results as needed. To enter administration Training Programmes Skills/Qualifications: Exceptional customer focus Good communication skills, both verbal and written Good organizational skills, including own time management Administration & Customer Service experience - minimum 2 years Desirable: Administration Qualification Personal Attribute: You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. We are an equal opportunities employer and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs or nationality. ADZN1_UKTJ