COYA is a luxury lifestyle group with two venues in London; Mayfair and Angel Court, and global venues across the Middle East, Monte Carlo, Mykonos, Barcelona and Marbella.
Born from the spirit of adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings.
We are looking to welcome an experienced Reception Manager to the team. With the customer at the heart of everything we do, you must have a passion for leading the reception team to deliver the ultimate guest experience.
You will be experienced in leading a team in a luxury lifestyle venue whilst delivering consistent, efficient service at an impeccable standard.
Our teams are like family and once you are part of the family, we will want the best for you and will provide you with the opportunity to grow and develop. We thrive on our team members being the best they can and working to their full potential.
As Reception Manager at COYA you can expect:
· Enhanced holiday package - 32 days holiday ( including bank holidays )
· Annual uniform allowance
· BUPA Private medical insurance
· Long service award
· High street, leisure & retail discounts
· Opportunities to travel and work around the world with COYA
· Endless opportunities to grow and develop. We really believe in promoting from within.
· Employee Referral Program
· Global Dining Discounts with COYA and sister venues
· Family meals twice a day
· Generous gift when you become a parent
The ideal Reception Manager will have:
· Minimum 2 years of previous experience in a similar role in luxury lifestyle venue
· Advanced knowledge of OpenTable or Seven Rooms
· Immaculately presented, attentive and naturally guest focused
· Excellent communication skills
· Strong people management skills and experience with managing a team
· Ability to build strong relationships at all levels and with guests.
· A passion for hospitality and customer service
· Must have high level of both spoken and written English
· Ability to work under pressure
· Ability to motivate and drive the team
· An excellent team player
If the Reception Manager role sounds like you and you want to be a part of our incredible team, please apply and be prepared to tell us why you are perfect for the job.