Drainage Operations Manager
An exciting position has become available for a full-time Drainage Operations Supervisor based near Dartford Kent.
The position will be Monday to Friday and hours will be 7:30AM - 5:30PM and will include being out of the office from time to time.
Key Skills
1. Hold level 2 Plumbing NVQ or higher (not required but preferred) and/or water jetting qualifications
2. Hold a full UK Driving licence
3. A very strong knowledge of drainage spares & equipment as well as drainage systems and working methods
4. Able to prioritise workloads, multitasking is a must as we are a fast-paced reactive maintenance company
5. Excellent organisational skills and be able to work to deadlines and work under pressure
6. The ability to pick up new processes and retain process information
Drainage Operations Supervisor Duties
1. Managing a team of drainage engineers who are road-based
2. Ordering of materials and placing of orders with suppliers
3. Attending various sites and supervising works being carried out
4. Assisting customers with specific inquiries and job bookings
5. Providing clients with updates on progression of works
6. Working to tight timescales as part of a high-performing team
7. Liaise with engineers to book follow-on jobs for customers
8. Implementing new processes to improve operational efficiency
9. Approaching, meeting and onboarding new clients
10. Assisting in the day-to-day running of the drainage reactive & planned works division
11. Giving technical advice and assisting engineers in bringing each job to completion
12. Working closely with the helpdesk planning future works
13. Liaising & dealing with clients on a regular basis
14. Being available on your mobile to assist engineers and clients sometimes during out of hours periods
15. Covering phones on escalations during out of hours periods based on a rota
16. Carrying out site visits and site audits
17. Carrying out vehicle inspections alongside the transport division
18. The raising of further recommendations & quotations working closely with our estimators & buying team
19. The raising of RAMS in readiness for site visits
Benefits:
1. Company Van
2. Private healthcare cover
3. Company Van & Fuel Card
4. Company Phone and iPad
#J-18808-Ljbffr