Responsible to ensure effective performance management of all clinical staff in line with Sue Ryder policies and procedures for recruitment, induction, development, supervision, appraisal and discipline. The post holder holds the line management responsibility for Registered nurses and may hold the line management responsibility for Healthcare assistants Responsible for working alongside and/or supporting volunteers within their team Ensuring that all service users (or when they are not able, relatives) are given the opportunity to participate fully in the care planning process Maintaining good communication and liaison with all other departments, internal and external to Sue Ryder, including junior doctors on placement