Legal Response Advisor - Newcastle
Are you passionate about helping others and looking to build a rewarding career in the legal industry? We are seeking a dedicated and proactive Legal Response Advisor to join our dynamic team in Newcastle. The firm specialise in personal injury offering a no win no fee approach to suit client needs.
Role & Responsibilities
The successful candidate will be required to:
Set up new claims and input relevant data into our case management system.
Where required make calls to potential clients to advocate our services and obtain more
information in respect of their compensation claims.
Log information on all calls and maintain detailed and accurate records.
Establish and maintain effective working relationships with co-workers, supervisors and the
general public.
Perform all duties in and efficient, professional and courteous manner, ensuring strict
confidentiality and compliance is maintained.
Maintain regular consistent and professional attendance and punctuality.Candidate Requirements & Attributes
Previous inbound and outbound customer service experience would be advantageous but isnot essential
Excellent communication skills in English, both written and verbally
IT literate in Microsoft Office
Exceptional communication skills
An understanding of the importance of client care and maintaining good client relations.
Team player with a positive and enthusiastic approach
Communicate well at all levels, both written and ...