To provide an efficient and effective clerical support service to therapy outpatient services. To promote and encourage a caring and sympathetic environment for patients who contact the service both in person and on the telephone and to ensure that they are attended to in a timely manner.
An opportunity has arisen with the Therapy Reception team. The successful candidate will be the first point of contact for patients attending Physiotherapy or Occupational Therapy appointments at King George Hospital working as part of the Reception Team.
You will have excellent communication and customer service skills to be able to manage a range of different patients in a professional manner, both in person and via telephone.
In addition, you will be expected to have proficient IT skills to be able to use our internal appointment system Medway, the national ERS system which is used to book appointments for patients referred by their GP (general practitioner), and other systems as part of the duties of a Receptionist/ Administrator.
You will also need to be able to work as part of a bigger team in an environment which can be very busy and challenging at times. In addition to the full time post, we also have a part time post pending.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
* Industries: Hospitals and Health Care
For further details / informal visits contact: Name: Waiyee Pang Job title: Therapy Team Lead Email address: waiyee.pang@nhs.net
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