Relationship Banker - PA North Market
Apply locations: Warrington, Lahaska, Feasterville, Trevose, Southampton, Lansdale
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Key Responsibilities:
1. Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
2. Accurately and efficiently processing cash transactions for clients as needed.
3. Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting them to solutions that meet their financial goals.
4. Executing the bank's risk culture and striving for operational excellence.
5. Building relationships with clients to meet their financial needs.
6. Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
7. Growing business knowledge and network by partnering with experts in small business, lending, and investments.
8. Managing financial center traffic, appointments, and outbound calls effectively.
9. Driving the client experience.
10. Managing cash responsibilities.
Required Qualifications:
1. Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
2. Effective collaborator with strong relationship-building skills.
3. Passionate and committed to delivering an experience that improves clients’ financial lives.
4. Confident in identifying solutions for new and existing clients based on their needs.
5. Effective communicator, comfortable engaging with all clients.
6. Able to learn and adapt to new information and technology platforms.
7. Confident in educating clients on how to conduct simple banking transactions through self-service technologies.
8. Strong critical thinking and problem-solving skills.
9. Efficient time and capacity management.
10. Flexible to work weekends and/or extended hours as needed.
Desired Qualifications:
1. Experience in financial services and knowledge of financial services industry, products, and solutions.
2. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
3. Six months of cash handling experience.
4. Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
#J-18808-Ljbffr