Sales Advisor – Head Office
Location: Leicestershire
Working Hours: Monday to Friday, 09:00 - 17:00
Salary: £22,000 - £25,000 per year
Simon Acres Recruitment, on behalf of our client, is excited to present an opportunity for a Sales Advisor to join a growing and dynamic team at their head office based in Leicestershire. Our client is a leading retailer and importer of luxury natural stone and porcelain flooring, with a strong focus on delivering exceptional customer service.
The Role
As a Sales Advisor, you will play a pivotal role in guiding customers through their purchasing journey, from initial inquiry to after sales support. This is a fast-paced role that requires a highly organised individual who thrives in a customer-focused and sales driven environment. You will be the key point of contact for customers via phone, email, and in-person, providing expert advice on products and services.
Key Responsibilities
• Provide exceptional customer service throughout the sales process
• Manage incoming sales calls and offer technical and design advice
• Create quotations, process payments, arrange deliveries, and provide after sales support
• Maintain up-to-date client information in the CRM system
• Coordinate sample dispatches and assist the Sales Manager as needed
• Offer advice on product suitability, sizing, and pricing while showcasing a flair for interiors
Skills & Experience
• Previous experience in a sales environment
• Experience in luxury goods or interiors (desirable)
• Highly organised with the ability to prioritise and multitask
• Self-motivated with excellent communication skills
• Experience using a CRM system
• Proficient with Microsoft Office
• Full, clean UK driving licence
What We Offer
• Competitive salary with bonus structure
• Friendly, welcoming team environment
• Additional leave for years of service
• Sick pay after probation
• Employee discount and assistance programs
• Company events and opportunities for professional growth
• Optional pension scheme and the ability to purchase additional annual leave
Experience:
• Sales: 1 year (preferred)
Work Location: In person
Benefits:
• Free parking
• Company events
If you're an enthusiastic and customer-focused individual with a passion for luxury interiors, we’d love to hear from you!
Simon Acres Recruitment are acting as the employment agency for this position