Are you a detail-oriented, proactive individual with a passion for supporting sales teams and driving business success? Do you thrive in an environment where no two days are the same? If so, we have the perfect opportunity for you We’re looking for an Internal Sales Advisor to provide vital support to our External Sales Team. In this role, you'll play a key part in tracking leads, managing project timelines, and contributing to the overall success of our sales department. Your ability to stay organised and communicate effectively will be crucial in ensuring we meet our targets and deliver outstanding service to our customers. Purpose of the Role: As an Internal Sales Advisor, you will support the External Sales Team by chasing leads, tracking project statuses, and assisting in converting schedules to orders. You will work closely with both internal and external teams to ensure that sales activities run smoothly and efficiently. Key Responsibilities/Duties: Always promote Health & Safety in the workplace, displaying excellent personal safety and challenging others when unsafe behaviour is observed. Liaise with External Sales and log the objective of their visits the outcome and any follow up next actions on the in house system. Measure quality of leads submitted by external sales, research and chase to obtain plans. Ensure effective department and cross departmental communication at all times. Identify potential new business opportunities via lapsed builders & obtain leads from various sources Complete a minimum of 30 updates per day chasing leads and tracking quotes to achieve target. Track open quotes and obtain new site details with expected order dates Call to book and schedule in external sales appointments. Provide product knowledge to an extent to be able to answer queries to customers and in-house. Collate/Provide Forward Planning of any outstanding schedules and leads to your external sales contact(s) and customer to assist with their working week. Effective Feedback to be provided to line manger and high management in relation to any lost high value schedules. Prepare summaries and reports for your line manager, sales team and others required. Build and maintain a good working relationship with your dedicated external sales contact(s) to gain knowledge and an overall understanding of the customers on patch. Provide support and cover in the absence of your internal and external sales colleagues. Collate review/agenda packs highlighting the individuals/customers performance to assist external sales and higher management in meetings. Flexibility to attend Keystone Office Swadlincote Derbyshire for Induction as well as Training and Team Meetings once a Quarter maximum Instil and maintain a customer service culture where the customer always comes first. This includes customer service culture for our internal and external customers. To carry out other tasks as deemed necessary, that are within the job holder's capability. What we’re looking for: Strong communication skills, both written and verbal. A results-driven mindset, with a proven ability to manage multiple tasks and meet targets. Excellent organisational skills and attention to detail. Ability to work effectively in a fast-paced environment and collaborate with different teams. Previous experience in sales support, administration, or customer service If you’re ready to play a pivotal role in supporting a high-performing sales team, develop your skills, and contribute to a company that values customer service and internal collaboration, we’d love to hear from you