Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, days.
Location: Coventry, CV8 3LF
DHL, an award-winning leading supply chain business is seeking an Environmental Administrator to play a vital role coordinating our daily warehouse and distribution requirements.
WHAT DOES THE ROLE ENTAIL?
As part of your normal duties, whilst maintaining excellent health and safety practices, you will:
1. The Environmental Administrator works with the operations team and acts as an operational contact for customers and suppliers to facilitate their requirements whilst meeting the agreed service level. This includes monitoring collections with suppliers for customers, creating orders on our sales system and obtaining competitively priced quotations from our contracted suppliers.
2. Ensuring our Waste Management Services are completed on time.
3. Other activity includes maintaining compliance documentation, customer reporting and supporting invoice queries.
4. Providing excellent customer service by maintaining customer relationships; processing customer orders, query resolution and the timely delivery of services.
5. Processing orders, forms, quotes and applications / courtesy calls.
WHAT DO WE NEED FROM YOU?
1. 1 year + experience working in a customer service centre, control tower or logistics role.
2. Working experience/knowledge of waste operations and Supply Chain is desirable.
3. Ability to multi-task and prioritise workload in line with SLA.
4. Maintains effective relationships with customers.
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
1. On-site benefits: mention if site offers free parking, free transport to site, canteen provisions etc.
2. Free confidential 24/7 GP service
3. Hundreds of discounts (including retail, childcare + gym)
4. Affordable loans & enhanced pension scheme
5. 24/7 employee support service for you (+ family) with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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