We are seeking to appoint an Apprentice ICT Technician. The successful candidate will be supported to undertake and complete a Level 3 ICT qualification in partnership with Apprentify.
You will support the ICT Support Technicians who manage over 1800 devices and 80 virtual servers work across two campuses. Typical duties will include call logging; problem solving; installation, configuration, repairing and upgrading ICT equipment (hardware and software); periodic printer maintenance; basic network implementation; setting up ICT bookings; auditing; updating support manuals and creating user guides. Existing knowledge of hardware and software maintenance would be advantageous.
Knowledge and experience of using Microsoft Office, in particular MS Word, Excel, Outlook is essential.