Connected Car Change Coordinator
Location: Crewe
Contract: Until 31st January 2026 (Potential extension)
Hours: 37 per week
IR35 Status: Outside IR35
Working Pattern: Hybrid – Flexible
This is an excellent opportunity to join the Connected Car department within a leading luxury automotive manufacturer. As a Connected Car Change Coordinator, you will play a central role in coordinating and overseeing software change processes across complex systems, working closely with internal teams, external suppliers, and Group partners.
This role is ideal for someone with a strong background in IT or software change management who thrives on cross-functional coordination, stakeholder engagement, and process ownership. You'll need critical thinking, strong communication skills, and a proactive approach to driving operational change management within the automotive digital domain.
Key Responsibilities of the Connected Car Change Coordinator:
Manage the end-to-end software change process within the Connected Car department, ensuring all changes are tracked, assessed, and delivered according to Group standards.
Liaise with internal and external stakeholders, including suppliers and Group partners, to gather approvals, assess risks, and communicate deployment timelines.
Chair and coordinate the Connected Car Change Approval Board, ensuring all changes are reviewed, approved, and documented effectively.
Attend Group deployment and change meetings to represent the department and support cross-functional alignment.
Maintain a change log and change statistics; publish and report change activity (planned/unplanned) to the wider business.
Support transition management by establishing and documenting operational processes and maintaining a list of standard changes.
Provide backup for Incident Management, supporting the wider operations team when required.
Evaluate the risk and impact of proposed changes, assisting in the preparation and submission of change requests across the Group toolset.
Coordinate with the App team for releases and updates, ensuring all changes are accurately recorded and communicated.
Maintain oversight of the Shared Connected Car Change mailbox and act as a key point of contact for change-related queries.
Key Skills & Experience Required for the Connected Car Change Coordinator role:
Proven experience in change management within an automotive or IT/software environment.
Strong knowledge of IT change management processes, ideally aligned with ITIL principles.
Effective stakeholder and communication skills, with the ability to coordinate across multiple departments and external partners.
Good digital literacy and confidence working with data and software tools.
Hands-on experience with JIRA and familiarity with Group systems or similar environments.
Qualifications:
Degree in Computer Science, Engineering, Project Management, or equivalent experience.
Formal Change Management training or certifications are desirable