Customer Sales Manager
Due to expansion and internal promotions, we are recruiting for one of our favourite client partners an established, award-winning and progressive company in York.
A full time, permanent opportunity has become available to work as part of the management team as a Customer Sales Manager.
The purpose of this position is to lead, manage and develop the Sales team to maximise conversion rate of every telephone enquiry whilst providing a world-class level of customer experience at all times.
As the Customer Sales Manager you will be:
* Improving capability and motivation within the team through one to ones, coaching, feedback, development and empowerment.
* Driving a performance and customer focused culture
* Creating and driving a high performing, motivational sales environment, ensuring the team are energised to achieve their targets and deliver a great customer experience. Collaborating with teams across the business to ensure operational excellence and the delivery of an exceptional customer experience.
* Managing and fostering relationships with suppliers and third parties.
* Providing accurate and timely reporting to support stakeholders in making data-driven decisions.
* Embodying and promoting a one team approach across the business and being a part of the on-call team on a rota basis
In addition to the above, the role of Customer Sales Manager also requires you to have the following:
• Proven experience of leading teams ...