This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Smartphone Tech Store Manager (New store opening) - £26,000 - £32,600 gross per annum
At iSmash, our mission is to keep customers connected to the devices they love in order to create a world without #techstress.
We love helping people stay connected. This can mean anything from replacing their front-facing camera to replacing the battery on their phone.
If you're like us, you love connecting with people, helping them to feel at ease when they need it the most, and recommending solutions to help them repair their device.
What will you get for your hard work?
* Competitive basic salary + Quarterly Bonus Scheme
* The chance to work for an Award Winning Tech Repair Company
* Fantastic career development opportunities
* Commission Scheme £0 - £5000 per year
* Opportunities to re-locate all around the UK as we grow our number of Service Centres this year and next
* 23 days holiday plus 8 Bank Holidays
* 1 extra day holiday for every year you spend with us
* Ongoing Training and development (Technical and Managerial)
* Quarterly Social team building events
* Annual Awards party
What will you be doing?
You must be brilliant at technical repairs and have outstanding people skills. As an iSmash Tech Store Manager, you will lead, drive, and train your team, serve customers, and be accountable for the performance of your service centre.
Specifically, this will mean you will be doing the following:
* Managing a team in conducting repairs on our customer's devices.
* Delivering the best service to customers when they need it most.
* Managing our 4 Retail Goals to deliver Profitability:
1. Developing our colleagues to be their most productive ever
2. Delighting our customers through the iSmash Customer Experience
3. Ensuring commercial growth through increased basket size value
4. Controlling our erosion through greater stock protection
* Ensuring that the repairs workspace remains in excellent working order.
* Ensuring that all procedures and repairs comply with Health & Safety.
* Leading the technical team throughout trading.
* Performance managing the team in sales and tech.
What type of experience might you have?
* A minimum of 1 years' experience repairing smartphones and tablets.
* A minimum of 1 years' experience managing a team.
* A passion and curiosity about technology and problem solving.
* An engaging communication style with an excellent customer focus.
* Positive, can-do attitude and friendly persona.
* Experience working in a fast-paced environment.
If you have all this and more and would love to be a part of the iSmash family, please apply. We are looking forward to hearing from you.
#J-18808-Ljbffr