The Role:
* Responsible for the control of accounts receivables ledgers across offices, to maximise cash flow and profit, reduce the risk of bad debt and ensure that accounts are properly maintained.
Responsibilities:
* Collect cash by telephone and written contact with clients.
* Responsible for ensuring the minimisation of risk to clients from credit exposure.
* To work with the Head Credit Controller to resolve queries and maximise the collections for internal and external clients.
* Undertake Receivables work including review of sales ledgers, debt verifications, credit management etc.
* Ensure you are aware of and work according to all Compliance requirements.
* Ensure that your performance operates in accordance with existing SLA’s.
* Ensure reporting is accurate and on time to Clients and initial feedback times are adhered to.
* Working to form an efficient, cohesive team.
* Within specified time frame of take on of a ledger provide feedback to the funder/IP to ensure their expectations are managed. This includes collectability, disputes, if there are any potential bad debts etc.
* Communicate effectively and accurately in team meetings.
* At monthly Client review meeting provide current job progress to date and an update on the collection strategy.
* Significant credit control experience, supported by references.
* Knowledge of accounting systems Sage/Xero would be preferable.
* IT literate and proficient in Word and Excel.
* Experience in a professional services firm is an advantage.
* Demonstrates good knowledge, along with expertise and integrity.
* Uses knowledge to support team and also works to develop own knowledge and others within the team.
* Builds and sustains deepening relationships with clients and introducers.
* Ensures that client’s needs and financial targets are fully met.
* Enthusiasm and a willingness to learn.
* Develops an appropriate level of network, generates opportunities from existing and/or new clients.
* Takes personal responsibility for delivering excellence in both client projects and internal operations.
* Leads team by setting direction and inspiring individual’s commitment to this.
* Works with the team to achieve goals, putting the team ahead of personal interest whilst demonstrating high levels of integrity and professionalism.
* Willingness to study to obtain professional qualifications in relations to the role