Human Resources Administrator
Attractive Salary & Benefits
25 Hour week (Part-time/Hybrid)
Newtownabbey
Who are we?
At Henderson Group, we are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.
We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
A look into the role
Henderson Wholesale is a leading Wholesaler in Northern Ireland and supplies goods to over 450 stores across various brands such as SPAR, EUROSPAR and VIVO. We source from local farmers, growers and producers and are proud to contribute to our local economy and environment.
We achieved Gold accreditation against the Investors in People standard framework in 2023 in recognition of people management excellence and our commitment to investment in people.
The Purpose of the role:
The candidate will provide a comprehensive and efficient administrative and support service to the Human Resources Department, ensuring the smooth and effective operation of HR functions.
This role plays a key part in supporting both internal and external stakeholders by managing HR processes, maintaining accurate records, coordinating communication, and assisting with key HR initiatives.
The position requires a proactive approach to problem-solving, a keen attention to detail, and a commitment to delivering high-quality service that aligns with the department’s goals and organizational objectives.
Working as Human Resources Administrator you will:
HR System, Mailbox, and Telephone Support
* Manage the HR mailbox, responding to queries promptly and directing emails as needed.
* Answer HR calls, providing support or escalating queries when necessary.
* Process self-service requests in the HR system, seeking clarification if required.
Recruitment Support
* Generate and issue offer letters, contracts, and benefits summaries for successful candidates
* Prepare and issue contractual documentation for employment changes, such as group transfers.
* Conduct reference checks and arrange pre-employment medicals where required.
* Review and verify Right to Work documentation weekly.
Equal Opportunities Compliance
* Ensure equal opportunities monitoring information is collected for all applicants.
* Assist in preparing and running annual monitoring returns and Article 55 reports.
Onboarding & New Hire Process
* Initiate and monitor the onboarding process, ensuring timely completion.
* Ensure accurate employee records by reviewing and updating pending new hire details.
Healthcare Scheme Administration
* Process new employee enrolments into the healthcare scheme.
* Respond to employee queries regarding their scheme entitlements.
Absence Management
* Arrange occupational health appointments for employees and pre-employment medicals.
* Liaise with managers on medical certifications to determine necessary actions.
* Record medical appointments and absence-related documents on the HR system.
* Review and process maternity/paternity leave requests and issue relevant correspondence.
Employee Relations
* Prepare and send disciplinary, grievance, and appeal hearing letters.
* Maintain accurate records of employee relations cases in the HR system.
* Provide guidance on best practices and company policies regarding disciplinary actions.
* Ensure meeting outcomes are recorded and follow up on missing information.
Reporting & Data Management
* Generate and provide reports on disciplinary actions, recruitment, and absence when required.
General Administration & Support
* Handle general administrative tasks.
* Support HR team members with various duties as needed.
* Assist Senior HR management with ad-hoc tasks as required.
Skills for Success
Joining us as Human Resources Administrator the minimum criteria you’ll need is:
* GCSE level Grade C and above in English and Maths, or equivalent
* Minimum of one years’ experience of working in a busy Human Resources function or similar office environment
* Demonstrable experience using Microsoft Office packages
* Strong understanding of HR principles and their practical application.
* Ability to showcase effective planning and time management to meet strict deadlines.
The Attributes you’ll need include:
* Excellent organisation skills
* Excellent written and verbal communication skills
* An effective relationship builder with the ability to engage at all levels
It is Desirable if you have:
* A third-level qualification or equivalent in HR or a business-related field, or CIPD qualified (or working towards)
* Previous experience working within a wholesale/foodservice or retail food business
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
This is a part-time position working 25 hours per week. Full time Core Working hours are 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid and flexible working arrangement available.
If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email joanne.mcclelland@henderson-group.com to get in touch.
*Applicants should note that we reserve the right to apply the desirable criteria if required at shortlisting stage
Completed applications must be submitted online by midnight Tuesday 22nd April 2025
We are an equal opportunities employer.