Duties
Incoming Post
* Collect post from Sorting Office
* Sort, open (as appropriate) and date stamp (as appropriate)
* Check external post box and process
* Check internal post tray and process
* Scan Revs & Bens incoming post, original documents for Revs & Bens and gone aways for Revs & Bens
* Index Revs & Bens post
* Process originals to send back
Overnights & Userbox
* Collect overnights from Print Room and process
* Collect printing from Userbox on printer
Post Room Inbox
* Print and posting requests
* Indexing requests
* Engage
* Odd single document requests
* Queries regarding parcels and post
* Requests to pull letters
Purchase Orders
* Raising orders
* Entering receipts/GRNs
* Raising sales invoices
* Chasing receipt/GRNs
* Processing blue slips
* Keeping spreadsheet up to date
Outgoing Post
* Take post to Post Room
* Sort post in trays
* If using PPI envelopes
* Count and weight appropriate envelopes
* Raise order on Royal Mail Systems (Clip and drop or OBA)
* Produce and add stickers to appropriate envelopes (SD, signed for, RM 24/48)
* If using franking machine
* Frank post per postage tray
* Put post in to grey Royal Mail boxes and wait for collection
* File documents
Other tasks
* Checking stationery
* Checking envelope stocks
* Providing support in other service areas e.g. Benefits, Bereavement