The University of Nottingham Health Service
We are looking to recruit an enthusiastic and dedicated research administrator to join our practice research team.
Cripps Health Centre is a leading site for primary care research covering a wide range of areas. Our research portfolio consists of both commercial and non-commercial trials, including research in vaccines, mental health, sexual health, asthma and paediatric clinical trials.
The research team has recently been awarded the Special Judges Award at the CRN East Midlands Research Awards. This is a great opportunity for someone interested in a career in a research or a medical setting to gain an understanding and experience in clinical research.
Pay is dependent on skills and experience and we are committed to ensuring that the rates of pay increase in line with performance.
Potential applicants are welcome to arrange an informal visit to the practice or to email any questions they may have prior to applying.
Please note, we will not consider any applications made via employment agencies.
Main duties of the job
This role sits across a number of teams within the health centre and will include liaison with a number of individuals and organisations relating to clinical research, including clinical and administrative staff, project sponsors, auditors, regulatory bodies, and trial participants.
The successful candidate must be very adaptable, confident in liaising with a range of individuals, have an interest in clinical research, and a keen eye for detail.
In return, you will receive additional training and qualifications in clinical research and the opportunity to become involved in ground-breaking trials across a range of areas. This is a great opportunity for anyone with an interest or experience in clinical research.
About us
The University of Nottingham Health Service is one of the country's largest primary care health services (GP practices).
Our practice employs a large number of clinical and administrative staff to support the health needs of the University community, students, staff, and their dependants.
The practice has been a clinical research leadership site for a number of years with work ranging from small scale audit-based research through to large scale vaccine trials of up to 1600 participants. We have a permanent research team of practitioners, nurses, and GPs as well as working closely with a range of partners.
Job responsibilities
The main purpose of the role is to:
1. Provide administrative support to the practice research team on a variety of projects, including liaising with clinical staff, project sponsors, participants, regulatory bodies, and others.
2. Assist the research team and clinical research associates with the preparation, maintaining, filing, and archiving of clinical documentation and systems.
3. After appropriate training, provide support in a number of clinical aspects including support in our research laboratory utilizing a range of lab-type equipment.
4. Liaising with the wider research team, project sponsors, participants, regulatory bodies, and others.
5. Recruiting participants and booking in appointments.
6. Develop an in-depth knowledge of clinical research in a primary care setting.
7. Creating and maintaining Investigator Site Files (ISFs).
8. Liaising with Clinical Research Organisations and managing monitoring visits.
9. Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
10. Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, and photocopying.
Person specification
Confidence in dealing with a range of research partners and participants.
Strong IT skills with the ability to adapt to new databases easily. Must be proficient in Microsoft Excel, Word, and Teams.
Previous experience in data entry/data inputting is desirable but not mandatory.
Be able to carry out repetitive tasks whilst maintaining a high quality of work.
Experience or interest in working in a research environment and an eagerness to learn and develop.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff, and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others' health, safety, and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
1. Using personal security systems within the workplace according to Practice guidelines.
2. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
3. Making effective use of training to update knowledge and skills.
4. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
5. Actively reporting health and safety hazards and infection hazards immediately when recognized.
6. Keeping own work areas and general/patient areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role.
7. Undertaking periodic infection control training (minimum annually).
Equality and Diversity
The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include:
1. Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
2. Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.
3. Behaving in a manner which is welcoming to and of the individual, is non-judgmental, and respects their circumstances, feelings, priorities, and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
1. Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
2. Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
1. Alert other team members to issues of quality and risk.
2. Assess own performance and take accountability for own actions, either directly or under supervision.
3. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
4. Work effectively with individuals in other agencies to meet patients' needs.
5. Effectively manage own time, workload, and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
1. Communicate effectively with other team members.
2. Communicate effectively with patients and carers.
3. Recognize people's needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post-holder will:
1. Apply Practice policies, standards, and guidance.
2. Discuss with other members of the team how the policies, standards, and guidelines will affect own work.
Person Specification
Experience
* Excellent communication skills, both written and verbal.
* Proficient in Microsoft Office.
* Excellent organisational skills.
* Experience of working in clinical research.
* Experience of working with Investigator Site Files (ISFs).
* Experience of lab work or similar.
Qualifications
* GCSE or equivalent A-C in English and Maths.
* Good level of Secondary Education.
* Educated to degree level or equivalent, preferably in science or a science-related subject.
Qualities and Attributes
* Excellent interpersonal and communication skills.
* Ability to work without direct supervision and manage own workload priorities.
* Pleasant and articulate.
* Able to work under pressure.
* Able to work in a changing environment.
* Able to use own initiative.
* Educated to degree level or equivalent, preferably in science.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
The University of Nottingham Health Service
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