109 High Street, Thame, Oxfordshire, OX9 3DZ
Salary: Negotiable, Permanent, Long Crendon, Job Ref: 20049
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Job Overview
Are you technically minded? Do you have experience with DC battery systems personally or professionally? If so, this could be the role for you. My client, an e-commerce business retailing specialist electrical components and accessories, based in Long Crendon is looking for a conscientious and proactive Customer and Sales Support Agent.
Responsibilities
1. Deal with pre and post sales enquiries in a customer-facing role.
2. Learn various aspects of DC battery systems and related equipment to advise customers.
3. Prepare quotes and take customer orders, handling any necessary amendments.
4. Process refunds and take payments.
5. Chase delivery issues with couriers.
Requirements
1. Strong communication skills, both verbal and written.
2. Ability to grasp technical details and understand the product range.
3. Able to work in a fast-paced environment.
4. Interest in technical subjects and ability to learn quickly.
Working hours are Monday to Friday 9am - 5pm. Salary 28-30K with excellent benefits to include Life Assurance, Health Plan, Pension, Discretionary annual bonus and 25 days holiday.
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