Job summary
An exciting opportunity has arisen within the Health Records and Reception Team to recruit a Junior Operational Manager who will support the management team in all aspects of service delivery and patient care.
Main duties of the job
The Junior Operational Manager role is essential to our service, playing a crucial role in the operational management of the service, ensuring that our administrative processes are delivered to a high quality and supporting the Operational team in the operational delivery and clinical governance of the Service. This is an administrative role.
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job description
Job responsibilities
Please scroll down to access the full Job Description including a Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications and training
Essential
1. GCSE or equivalent A-C or 5-9 in core subjects
Desirable
2. Management Qualification
Skills and Experience
Essential
3. Experience of line management or supervision of staff minimum of 2 years
Desirable
4. Previous experience of working in an operational role within the NHS
Governance
Essential
5. To be able to demonstrate understanding of Governance and Policies
Desirable
6. To be able to adapt to the changing needs of a diverse organisation
Personal/ Professional Attributes
Essential
7. To be able to maintain robust professional relationships through outstanding communication
Desirable
8. To be able to show enthusiasm and commitment to success
Other Requirements
Essential
9. Flexibility to working at multiple hospital sites within EKHUFT
10. To be able to work autonomously and part of a team
11. To be aware of and adhere to the Trust's Values and Behaviours