From the time our guests arrive to the minute they leave, we want them to enjoy every moment of their stay. Taking part in family activities is one of the principal reasons that guests come to Center Parcs and our high standard of facilities and focus on delivering a quality experience certainly helps to ensure they return to Center Parcs, time and time again.Working as part of a team, you will help to set-up and deliver challenging, interesting, fun and memorable family activities which are suitable for everyone from the age of 12 months upwards, this could include activities such as, Crazy Science, Mini Ballerinas or Football sessions. The role is as diverse as your abilities allow and from time to time, you may even have to wear a costume to make those smiles happen.We’re looking for people with naturally outgoing personalities and a confident, cheerful nature in order to make our guests feel totally happy with their choice of activity. If you’ve worked in the entertainment industry before then great, but don’t worry if not, because your customer service skills and ability to engage with all ages will certainly make the right impression and ensure you flourish here at Center Parcs. FAMILY ACTIVITIES MANAGER | Circa £38,400 per annum As the Family Activities Manager, you are required to ensure the smooth running of the Activities programme and its associated cost centre activities including, but not exclusively: The Activity Den, Children’s activities, Sports activities and the Nature programme. Responsible for maintaining a high standard of guest care and set high standards in delivery of the activity programme. To motivate and develop team members associated within these areas and to drive and develop demand with further opportunities to enhance commercial management of the programme. You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this. HOURS OF WORK You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis. ABOUT YOU Essential requirements: High degree of organisational skills / planning experience Excellent communication and people skills Knowledge of managing third parties Previous supervisory or management experience Experience of budgetary controls and P&L Management The ability to manage a large, diverse team and activity programme Desirable requirements: Previous work experience of working in the leisure industry NVQ Childcare Level 3 (UK only) ABOUT THE BENEFITS Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few: Management Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications If this sounds like your ideal job, then we’d love to see your application. Closing date: 25th February 2025 at 12 Noon Interviews to be held: 4th March 2025 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.