Social network you want to login/join with:
** Winner of the Kings Award for Enterprise 2024! **
Our three Isle of Skye hotels are recruiting a Receptionist to join their team in Portree. This is a permanent contract, and you will be working full time during the season and a minimum of 16 hours a week out of season, 5 days a week, Monday through to Sunday.
This is a guest-facing position; as a receptionist, you will be the first point of contact for guests at the hotel, making it crucial to create a great impression. The receptionist should be professional, polite, knowledgeable, self-motivated, and helpful, always ready to assist customers with a positive attitude, ensuring guest satisfaction. Multi-tasking and functioning under pressure are part of the daily routine.
We seek candidates who are passionate about guest service, possess problem-solving skills, and take pride in their work. Prior experience with Stayntouch and Lightspeed systems is preferred, but not required.
What's in it for you?
* a real living wage of £12.60 per hour (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)
* Company Pension
* Free 24 hour access to Skye Gym
* Refer to a friend Bonus
* Employee Discounts in our restaurants as well as our spa in Oban
* Friends & family discounted hotel rates across the group
* Meals on shift
* Employee Assistance Programme
* Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
* Uniform
Who are we?
Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.
Where?
This position is in Portree, Isle of Skye at our three hotels; The Bosville, Marmalade & the Bracken Hide.
Duties and Responsibilities:
* The first point of contact for our guests.
* Greet our guests with warmth and care.
* Check guests in and out of our hotels.
* Know the hotel's facilities and the area.
* Familiarise with the team, for better communication between departments and to know who to go to in case of need.
* Be completely knowledgeable of all reception procedures, such as check in, check out, bookings, general enquiries, cash handling and processing payments, etc.
* Answer the phone promptly.
* Learn about guest relation management and use it in your daily routine.
#J-18808-Ljbffr