Westcountry Case Management - Maximising potential for over 20 years Please note as we do not hold a valid company sponsorship licence, we cannot consider applications from candidates requiring a Certificate of Sponsorship. We have an amazing opportunity for a Female Support worker to join us and work with a 29-year-old women in her fully equipped home in the St Austell area to experience all that life can offer. We are looking for an enthusiastic female (due to the nature of personal care) who can enable our young 29-year-old women to experience all that life can offer. The successful applicant would play an active role in enabling the young women, who has a wonderful, happy personality with a very varied range of activities from therapy sessions to attending live music, shows, holidays and everything in between Her home is fully equipped in the Nanpean area of St Austell. Purpose: To work as part of a team providing support and care for the client ensuring safety and physical wellbeing. To facilitate the client s independence by adopting the appropriate approach as advised by the case manager. Female applicants only due to the nature of personal care required. Applicants must have a full driving licence and their own car. No experience is needed, we are just looking for the right person and we will provide you with all the necessary training. What you will be working: Part time hours of 24hrs per week (permanent contract) PLUS Bank hours also available and include weekdays, weekends, and sleep shifts. Shifts will be discussed at interview Salary: Rate of pay 12.66 per hour. Sleep shifts are paid at the National Living Wage, currently 11.44 Plus, the additional discretionary benefit of your return journey mileage paid from your home to the client s home- subject to tax and NI Plus, the additional benefit of a discretionary quarterly bonus scheme (upon successful completion of six-month probationary period)- subject to tax and NI What you will be doing: To ensure consistency of approach with the client in accordance with advised approaches to care and any emerging therapy aims. To liaise with the team leader and the family as required. To work as part of a team and communicate appropriately with fellow team members. To follow the service user plan as documented for the client. To participate in manual handling procedures as specified for the client. To ensure the client has the opportunity to participate in activities as identified by professionals and that their week is appropriately structured achieving a balance between college, home activities and rest. To be able to support the client when using her mobility equipment (power/manual chairs and co-pilot bike), accessing the hydro pool, accessing the local community and respond quickly to the client s needs. To deliver programmes of educational, social and therapeutic development as directed by the relevant professionals. To ensure the client has an adequate level of hygiene. To be aware of any significant changes in the client s health, functioning or behaviour, and inform the client s family, case manager and team leader as appropriate. To encourage the client s independence as far as possible. To maintain the 24 hour postural management programme. To be aware of the client s vulnerability and take precautions to protect it. To be aware of the client s mobility, visual and cognitive problems and endeavour to cater for these at all times. To respect confidentiality at all times. To be aware of the client s limitations and strengths. Within reason, to adapt support according to changing needs, as directed. To provide the opportunity for the client to follow therapeutic guidelines. To be trained in all relevant skills to undertake role, as identified by the case manager in liaison with other professionals involved in delivery of support for client. To adhere to guidelines when taking the client out in a vehicle. To be answerable to the team leader in the first instance and clinically supervised by the case manager. GENERAL DUTIES To be aware of the problems that the client may have due to her physical and learning disabilities. Attend relevant training days and sessions when the opportunity arises. Attend staff meetings as requested. To complete relevant documentation as instructed. To use information technology such as email, intranet, complete daily electronic records etc. To carry out domestic chores as appropriate. Keep your own record of hours worked on the time sheet. Provide feedback to the team leader on progress/problems. To maintain professional boundaries with the client and their family members, adhering to direction from the case manager as appropriate. To be aware of the house rules, policies and procedures. To organise and manage own time according to delegated workload. Any other duties commensurate with the level of responsibility of this role. What you will have: PERSON SPECIFICATION Qualifications, Experience, Knowledge & Skills QUALIFICATIONS / EXPERIENCE REQUIRED Applicants with an NVQ (or equivalent) in care and previous experience of caring for people with physical or learning disabilities would be desirable, but not essential as full training will be provided. A willingness to learn new skills is essential. You will be expected to use information technology such as email, intranet, electronic records etc. Training and support will be provided as necessary, and you are expected to maintain your IT skills in order for you to carry out your duties. A patient, warm, caring, reliable and trustworthy person is needed who can work as part of a team. Full training, supervision and support will be provided as required. Applicants must have a full driving licence and their own car. Qualifications (desirable): NVQ Level 2 (or equivalent) in Care. Knowledge / Skills / Abilities (essential): Ability to follow instructions / guidance. Knowledge / Skills / Abilities (desirable): Experience of learning / cognitive / communication support. Some experience of caring or providing care for clients with physical and communication difficulties. Good understanding of the personal and physical needs of a client with physical and cognitive difficulties. Competent IT skills. Personal requirements (essential): Ability to learn and interested in learning new skills. Flexibility. Reliability. Able to use own initiative. Confidentiality discreet. Excellent communication skills both oral and written. Ability to build up rapport with client, family and others. Ability to work as part of a team and within boundaries. Be able to follow verbal and written instructions. Ability to maintain accurate and confidential records. To be able to maintain a consistent approach. Able to take and give constructive criticism. Consideration of others and of the family. Other requirements (essential): Full driving licence. This position requires a fully enhanced disclosure request from the DBS, which the employer will obtain and fund on your behalf. You will also be required to register with the DBS Update Service which is at a cost of 16.00 per year. Female applicants only due to the nature of personal care. Westcountry Case Management are a friendly, forward-thinking company who help our clients recruit their own support workers. You will be employed directly by the client; however, Westcountry Case Management oversee all aspects of the clients care package on her behalf. Westcountry Case Management is committed to safeguarding and protecting all children, young people, and vulnerable adults we work with by implementing a robust safeguarding policy including safer recruitment practices and expects all staff to share this commitment.