Who is Momentum Services Ltd?
Momentum Services Ltd. is a multicultural company with a diverse and friendly workforce which makes our people the wealth of our company. We are growing at high speed and we are always on the lookout for great talents to join us. We provide Eurostar a high-quality Customer Service in the Eurostar Business Premier Lounges, On-board services in London as well as in Paris, Brussels, Amsterdam, and Rotterdam. We also take care of the check-in in Amsterdam and Rotterdam Eurostar stations. Our ways of working are focused on reducing our carbon footprints so we can ensure that Eurostar remains a sustainable way of travel. The London Business Premier Lounge continues to grow and offers exciting opportunities for talented & highly motivated professionals who have an eye for detail and an appreciation for the exceptional quality and level of service they stand for.
The Role:
We are currently seeking an Assistant Manager for our Business Premier Lounge in London who takes pride in delivering an outstanding Customer Experience. The Lounge Assistant Manager is the Ambassador of Momentum Services Limited and represents our Savoir Faire in terms of customer service to the customers and our client. The role requires a dynamic individual who can take ownership of the lounge operation and engage the team to deliver service excellence. The candidate must have strong communication and organisational skills, and acute attention to details.
The ideal Assistant Hospitality Manager candidate must have:
1. A proven record of team management and managing supervisors.
2. Immaculate presentation, being courteous and refined.
3. A hands-on approach, lead by example, be hardworking, flexible, result-focused, enthusiastic, and a problem solver.
4. Demonstrate resilience in a busy and constantly changing environment.
5. IT literacy.
6. French and English fluency is essential; Dutch is a plus.
Job Type: Full-time
Additional pay: Performance bonus
Benefits: Company pension, Employee discount
Experience: Required
Languages: English – Advanced, French – Advanced
Employment: Full-time
Schedule: Monday to Sunday, fully flexible. The Lounge opens from 04:00 to 21:00
Salary: £36,000 yearly
#J-18808-Ljbffr