Job Description
Vendor Manager
Digital Data and Technology (DDaT)
£38,754 + Package.
Staffordshire Police
Stafford. Hybrid - 2-3 days on site
Digital, Data and Technology (DDaT) are responsible for transforming and supporting all of the force's digital technology needs.The Service team are responsible for all of the end user support in the ‘live’ environment whether it is delivered via internal resources or by external suppliers. The Service team is the most customer-facing division of the DDaT Department.
The Vendor Manager is responsible for governing and overseeing the effective operation of processes relating to ensuring we maximise the value for money for our software, hardware and services. The post holder will be responsible for monitoring and reporting on performance of these processes, identifying issues/under-performance and devising action plans in order to remediate such occurrences.
As a Vendor Manager your key tasks & responsibilities will include;
• To manage the delivery of a defined portfolio of IT contracted services for to agreed standards and SLAs. In doing so the post holder will also support contract performance management monitoring and attend contract meetings etc. Additionally, they will provide support on contrac...