We are looking for a Receptionist at Cwrt Bleddyn Hotel & Spa. The role itself is the first point of contact for guests arriving at the hotel, so ensuring they receive a warm welcome is key. You will also be tasked with checking guests in and out, using our booking system effectively, upselling, and answering any guest queries face to face or over the phone.
As a receptionist, you will be confident in effectively communicating with guests and colleagues as the first point of contact. You will be engaging and warm, with a genuine passion for customer service, ensuring our guests receive exceptional service. You will be organized and react promptly and efficiently as requested to meet the needs of the business.
Casual hours, 8-16 per week
Shift patterns are a combination of 7am – 3pm & 3pm – 11pm
Monday – Sunday
What you’ll need:
* Previous customer service or reception experience will be beneficial.
* Excellent communication skills, both oral and written.
* Professionally presented.
* Driving license and own car are essential.
Job Type: Part-time
Pay: £8.60-£11.44 per hour
Expected hours: No less than 32 per week
Benefits:
* Employee discount
* Free parking
* Gym membership
* On-site gym
* On-site parking
Schedule:
* 8 hour shift
* Day shift
* Night shift
* Weekend availability
Work Location: In person
Reference ID: 002
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