Podiatry Receptionist/Administrator
Band 3 0.6 WTE (22.5 hours per week) Wednesday - Friday
This is an exciting opportunity for a suitably experienced Administrator to join our West Locality team based at The Richard Hotham Unit, Podiatry reception. This Post offers the chance for someone to develop their skills in administration, communication with patients and other agencies and assisting with organising all aspects of a clinical service.
Being a key contact for the Podiatry service for both patient and other agencies. Acting as a key conduit for all people trying to access the Podiatry Service and passing on queries and messages to the appropriate member of the team.
Assists the Admin Lead with any review of office or administrative procedures by inviting and collating feedback from clinical and administrative colleagues.
Assists with arranging and minuting team meetings and multi-agency meetings. Co-ordinates diaries, books venues and refreshments and sends out papers and other relevant information.
Be involved in ensuring that clinical bookings, referrals and waiting lists are managed appropriately.
Allocates work to new staff or less experienced staff. Provides day to day guidance and support on administrative issues and queries.
Ensures that electronic or paper patient, staff and other service records are filed accurately in an easily accessible system and kept secure.
Flexible to provide administrative cover to other Podiatry sites, such as Chapel Street Clinic in Chichester and Selsey Medical Practice, when colleagues take annual leave or sick leave.
The post holder will be supported in their development where needed and appropriate training will be available.
As the largest provider of community healthcare services in Sussex, our teams help people to plan for and manage changes to their health, supporting patients and their families to live more independently. We employ around 5000 staff and provide community services to a population of 1.3 million people.
Each year our dedicated clinicians see adult or child patients more than 2.6 million times, caring for people from their earliest moments right up to the final stages of their life.
SCFT teams deliver a range of health and care services to more than 9,000 people every day, working in care homes, clinics, intermediate care units, people’s own homes, GP surgeries, schools and other community venues across the region.
Our vision is to provideexcellent care at the heart of the communityand achieving the highest level of service is our top priority.
We develop and nurture our staff and recognise that they are our greatest asset.
We give them clear career pathways, support their wellbeing, recognise and value their diversity and provide them with the leadership, skills and knowledge they need to deliver the best care for our patients now and in the future.
Jobs are available in a wide variety of services, both adult and children’s, and at locations across the county.
Booking patient appointments according to their clinical needs, alongside managing waiting lists and referrals according to both risk and clinic speciality. This is based on both capacity and demand.
Receives callers and visitors to the service. Responds to queries and requests for information within set procedural guidelines.
Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any problems are resolved.
Reports any building or equipment maintenance problems to the Trust’s Estates Helpline.
Attends meetings to take minutes or notes. Writes up meeting records and sends out to all attendees.
Formats letters, reports and presentations to a high standard of accuracy and visual attractiveness.
Carries out or organises photocopying.
Ensures incoming or outgoing post is processed promptly.
Ensures payroll returns, appointment, amendment and termination forms are completed and submitted to ensure staff are paid accurately and service workforce records are up to date.
Places orders for stationary, clinical stock and other office supplies. Ensures requisitions and invoices are checked and approved by an appropriate manager.
Uses SystmOne to record patient appointments and clinical details.
This advert closes on Thursday 31 Oct 2024