Senior Practitioner Single Point of Access
The role is to provide effective and strong clinical leadership to the North London NHS Foundation Trust (NLFS) Community Single Point of Access service (SPA), which will provide the gateway for all non-urgent referrals to Secondary Mental Health Services. Senior Clinical Practitioners within the service will support the Service Lead on the development of the North London Single Point of Access at pace, and services provided at the front door.
The post holders will have full oversight of the generic non-urgent referral mailbox and will action and allocate these referrals accordingly based on clinical need.
The post holders will provide management support as delegated by the SPA Lead, including supervision of staff, team training, service development initiatives, and be expected to deputise for the SPA Lead in their absence.
This is an exciting opportunity for dynamic registered professionals (Allied Health Professional, Nurse, Social Worker, Psychologist) with community operational experience and a passion for service transformation and some operational experience.
The role requires a broad understanding and capability for providing a solutions-based service rooted in the principles of trauma-informed practice, supporting the team to carry out initial assessments, triage services, and signposting. These roles will operate alongside other managers and clinical leads within the Trust, and a belief in and undertaking of partnership working will be critical.
Main Duties of the Job
1. To provide day-to-day clinical leadership, management, and coordination focusing on delivering high-quality mental health support services.
2. To actively work as part of the team as required.
3. To support the team in providing a solutions-based service rooted in the principles of trauma-informed practice, supporting the team to carry out initial assessments, triage services, and signposting.
4. To actively engage and work with all stakeholder groups to take forward the mental health crisis care agenda.
5. To participate in setting standards of care in the team and ensure that those experiencing mental health issues are given fair access to treatment and services.
6. To ensure a robust training and support programme is in place for both SPA and peer support staff.
7. To support the SPA Lead in regular reviews of the team and performance, and adapting practice or the service in collaboration with other key professionals.
8. To participate in multi-agency meetings internally and externally.
9. To work in conjunction with the SPA Lead to ensure that all aims, goals, and targets are completed successfully.
About Us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough, we will ensure equity of outcome for all.
3. We will offer great places to work, providing staff with a supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement, and technology.
Why NLFT?
1. We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
2. We promote flexible working and support staff with a range of health and wellbeing initiatives.
3. NHS Discounts, generous annual leave, and NHS pension scheme.
4. Excellent internal staff network.
The post holder will be aligned with our Values:
* We Are Kind
* We Are Respectful
* We Work Together
* We Keep Things Simple
* We Empower
* We Are Proudly Diverse
In order to meet the needs of the Trust, you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey, or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job Responsibilities
The role is to provide effective and strong clinical leadership to the North London NHS Foundation Trust (NLFS) Community Single Point of Access service (SPA), which will provide the gateway for all non-urgent referrals to Secondary Mental Health Services. Senior Clinical Practitioners within the service will support the Service Lead on the development of the North London Single Point of Access at pace, and services provided at the front door.
Please refer to the attached job description for the full list of duties.
Person Specification
Qualifications/Registrations
* Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW), or Occupational Therapy.
* At least 2 years post-qualification experience at Band 6 or higher in a mental health setting.
* Evidence of post-registration continued professional development, qualifications, or equivalent experience.
* Masters Degree.
Skills/Abilities
* Strong commitment to improving patient services with a clear focus on achieving performance goals.
* Able to work effectively across organizational boundaries.
* Biopsychosocial assessment skills.
* Competence in provision of clinical supervision/people management skills.
* Teaching and mentorship within a clinical setting.
* Excellent written and verbal skills.
* Computer Literacy.
* Research and presentation skills.
* Knowledge of a full range of therapeutic skills and approaches supported by further training in the specialty and management practice.
* Ability to review performance data and suggest ways of improving performance.
Experience/Knowledge
* Experience and knowledge of quality, standard setting, and audit.
* Experience in managing complaints and quality assurance.
* Knowledge of interventions and strategies which embrace social and health care needs.
* Knowledge of RIO Power BI and EMIS.
Other
* Ability to travel to meet the requirements of the post.
* Commitment to equal opportunities.
Personal Qualities
* Flexible approach to work.
* Ability to use own initiative.
* Able to lead a team.
* Commitment to client/patient centred, non-discriminatory practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Interim Clinical Operational Clinical Lead SPA
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