Coleshill - Trainee Central Planning Office Co-Ordinator
Location: Birmingham, B46 1DT
Salary: £23,000
Vacancy Type: Permanent
Hours: 37.5
Deadline: Friday 28th March 2025 - 17:30 hrs
Trainee Central Planning Office Co-Ordinator - The Role:
To maintain the effective running of the company’s international shipping and transport services, ensuring that they run on time and in a cost effective manner. Maintain strong working partner relationships with a view to improving business volumes and support.
* To demonstrate a professional, helpful and positive manner whilst maintaining a high standard of support and service at all times.
* To be a central point of contact offering a high standard of service and support to the Partners, by providing accurate and appropriate information.
* To arrange the transport of import/export shipments, and ensure all jobs are correctly shipped, processed and delivered to schedule. Ensure partner accounting is correctly and timely completed.
* Liaise with other offices, warehouses, departments and CRT teams to control the loading and receiving of shipments. Arrange international shipping and transport documentation. Monitor the progress of movements and resolve problems which could contribute to transit delays, and updating Customer Relationship Teams with relevant information.
* Plan loads in the most effective and cost effective manner, working with other branches and Local Planning Office and co-loading where appropriate.
* Passing on potential shipper/import leads from partner controlled freight to relevant branch CRT.
* Contribute to departmental revenue by ensuring international transport is handled through the most cost effective method that meets our service requirements.
* To demonstrate a knowledge and understanding of Customs regulations and Dangerous Goods rules, adhere to these procedures and be capable of providing advice on these and specific Country requirements both internally and for partner controlled freight where necessary.
* To provide accurate information to ensure the trailer/container movements are quickly cleared for import/export in accordance with HRMC requirements.
* To administer jobs accurately and efficiently in accordance with the Company’s accounting procedures.
* To alert the Manager/Supervisor of any pending claims and collate information to process any claims promptly and professionally, in accordance with Company procedures.
* To deal with any communication into and out of the department in a customer focused professional manner.
* To build and maintain effective business relationships with colleagues throughout the business, working closely with the Warehouse regarding loading/off-loading instructions to ensure the customer’s requirements are met. Communicate any discrepancies to the CRT.
* To ensure that all activities operate within Davies Turner policies and procedures and to demonstrate a commitment to these through their own working practices.
* To ensure that all documentation, records and systems are accurate and kept up to date.
* To prepare and present information for the Davies Turner management team as required.
* To comply with the Health and Safety statement and the Q.I procedures in all areas of responsibility.
* To carry out such other duties as are within the scope and spirit of the job purpose and level of responsibility and offer support to other departments when required.
Trainee Central Planning Office Co-Ordinator - You:
* Previous office admin experience beneficial but not essential
* Ability to prioritise
* Ability to adapt to change
* Excellent problem solving skills
* Willingness to learn new skills
* Excellent command of the English language
In addition, you will also need the right to work in the UK - we are not able to sponsor work permits.
Trainee Central Planning Office Co-Ordinator - Benefits*
* Up to 25 days holidays plus Bank Holidays
* Life cover
* Profit related pay
* Defined contribution pension scheme
* Discounted store/shopping benefit scheme
* Private healthcare
* Car parking
* Employee Assistance Programme
* Industry recognised training
* Some benefits are subject to a qualifying period
To apply for this exciting Trainee Central Planning Office Co-Ordinator opportunity, please submit your CV now.
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