As a Clinic Director at Ellie Mental Health - Middleton, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10-15 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload.
We Offer
* Unique pay model with industry-leading compensation
* Comfortable, furnished offices and clinic environment
* A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
* PTO, Paid Holidays, CEU opportunities, Reimbursement for Health Insurance
* Additional perks and benefits
Reporting & Supervision
* Clinic Director reports to local Franchisee
* All clinic therapists report to Clinic Director
Responsibilities include:
Hiring, Training, and Staff Management
* Oversee the hiring process for all therapists at their clinic.
* Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
* Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.
Supervision and Consultation
* Oversee peer consultation groups to ensure clinical excellence and align with best practices.
* Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
* Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation.
Client Care
* Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy.
* Utilize creativity in interventions to help clients achieve and exceed goals.
* Prepare and submit individual documentation for each session per company guidelines and protocol.
Clinic Oversight
* Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.
* Monitor and manage clinic office schedules and office supplies.
* Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
Clinic Outreach, Marketing, and Networking
* Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team.
* Collaborate with Ellie Marketing Team to promote clinic’s online visibility.
Organizational Leadership
* Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures.
* Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner.
Required Skills/Abilities
* Master’s Degree or higher education in mental health discipline.
* Independently licensed with a Wisconsin-issued clinical practice license (e.g., LCSW, LMFT, LPC).
* Strong leadership, problem-solving, and executive skill sets.
* Strong working knowledge of state requirements regulating mental health practice.
* Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail.
* Working understanding of human resource principles, practices, and procedures.
* Adept at learning and navigating Electronic Health Record systems.
Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces.
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