Are you based in the Chelmsford area? Do you have a passion for working with people and enjoy a fast paced and varied role? Do you have building merchant experience and looking to further your career? We're on the hunt for an Assistant Branch Manager to join our new site in Jewson Partnership Solutions Chelmsford, who's as passionate about great service as we are Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). Working Hours: 42.5 hours per week - 7:30am-5pm Monday-Friday Location: Jewson Partnership Solutions, Montrose House, Montrose Road, Chelmsford CM2 6TE What you’ll be doing: This is a vital role within the branch. As an Assistant Branch Manager, you’ll be a direct support to the Branch Manager and a successful leader for the team in their absence. You’ll drive sales and process orders, manage customer expectations, control stock and limit loss, and act as a relief delivery driver when required. Act as first line support to the Branch Manager to lead and support the team to deliver success Provide an excellent customer experience, maintaining strong effective relationships with both local customers and suppliers Process customer orders both over the phone and in person Deliver a wide variety of products to our customers using a 3.5t Transit Van when needed Pick items to fulfil customer orders ready for collection or delivery Check incoming stock deliveries and put away in appropriate area Getting to know our product lines and services in order to make the most of all customer interactions Develop great relationships with new and existing customers (both face to face and over the phone) Maintain stock levels, carrying out regular stock counts Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work What you’ll need to have: A flexible approach to work; happy to support in various departments within the branch Previous experience within a builder's merchant or with building materials, but not essential Some supervisory experience in a retail or merchant environment IT literate A full Manual driving license in order to support with deliveries using a 3.5t van What’s in it for you: Discretionary bonus A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support Generous employee discounts Access to discounts with hundreds of your favourite high street and online retailers Retirement savings plan Life assurance Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child Why STARK? At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today What's next… If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.