This is an entry-level role within the Client Services Department, providing key operational and administrative support across a range of functions. The successful Graduate Client Operations Assistant candidate will be integral in maintaining high standards of service delivery to clients, with a focus on accuracy, responsiveness, and teamwork. Client Details The client is a fast-growing investment management firm handling over £5 billion in assets for more than 30,000 investors. Their client base includes financial advisers, wealth managers, HNW individuals, nominees, and banks, all of whom receive high-touch, efficient service from the Client Services team. Description The Graduate Client Operations Assistant's responsibilities include: Data Management: Inputting and maintaining accurate data within internal systems. Reporting: Assisting in the creation and timely distribution of client reports. Client Onboarding and Trade Input: Processing applications and entering trades into the system. Transaction Handling: Supporting dealing points, processing payments, and cash settlements. Cash Reconciliation: Managing inbound payments and aiding bank reconciliation activities. Client Enquiries: Handling queries via email and phone, using a case management system. Project Support: Participating in ad-hoc projects and contributing to operational improvements. Profile The ideal Graduate Client Operations Assistant candidate will possess a strong work ethic, excellent attention to detail, and a proactive, can-do attitude. While previous financial services experience is not essential, the ability to learn quickly, support teammates, and take ownership of tasks is critical. A genuine desire to grow within a dynamic, fast-paced environment will be key to success. Job Offer The opportunity to work in a supportive, open workplace with a strong emphasis on collaboration and continuous improvement based in the City of London.