Consulting Manager - Intelligent Process Automation (IPA) - Life Sciences
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On-site and Hybrid | Full-time | Mid-Senior Level
Job Summary:
We are seeking a dynamic and results-driven Consulting Manager to lead and expand our Intelligent Process Automation (IPA) - Consulting portfolio in UKI for the Life Sciences (LS) industry based out of Benelux region. This role requires a strong balance of consulting delivery expertise, sales acumen and a deep understanding of process and operations consulting. The ideal candidate will be responsible for driving complex consulting engagements, business growth and positioning the organization as a trusted partner for digital transformation and automation initiatives in the Life Sciences industry.
Skills: Automation Advisory, Digital transformation, Business Process consulting, Operational Excellence, Agile/ SAFe Methodology, Business Analysis, Salesforce cloud, Data Analysis, Project Management, Team Collaboration, Analytical Skills, Microsoft Suite.
Key Responsibilities:
Consulting Delivery:
* Play a pivotal role in process consulting initiatives within LS industry to analyze, redesign, and enhance end-to-end business processes optimizing processes and delivering cutting-edge solutions.
* Lead the delivery of complex IPA engagements, ensuring high-quality outcomes and alignment with client objectives.
* Design, implement, and optimize intelligent automation solutions, including RPA, AI, and workflow tools.
* Collaborate with clients to define and execute operations consulting projects, driving efficiency, cost savings, and business transformation.
* Manage project teams, ensuring resource optimization, client satisfaction, and delivery excellence.
* Serve as a trusted advisor to clients, providing thought leadership on industry best practices and emerging technologies.
Sales and Business Development:
* Develop and execute strategies to identify, pursue, and win new IPA consulting opportunities.
* Support generation and management of a sales pipeline by engaging with senior client stakeholders.
* Partner with internal stakeholders to craft compelling proposals, business cases, and value propositions tailored to client needs.
* Foster long-term client relationships to drive revenue growth, cross-sell opportunities, and repeat engagements.
* Track industry trends and develop go-to-market strategies for IPA, process consulting, and operations consulting offerings.
Leadership and Collaboration:
* Foster a culture of innovation, collaboration, and excellence.
* Act as a key contributor to the IPA practice’s strategic direction, including developing new service offerings and delivery frameworks across Automation, Consulting and Analytics portfolios.
* Partner with cross-functional teams (e.g., product development, marketing, and technology) to ensure alignment of solutions with client needs.
* Represent the organization at industry forums, webinars, and client events to enhance brand visibility and thought leadership.
Domain Expertise:
This role requires expertise in the Commercial domain in the Life Sciences industry focused on Operations, Customer strategies and business process automation requiring a good understanding of the LS market. You will need to identify opportunities to leverage automation technologies to streamline operations, reduce costs, and improve delivery.
Skills and Experience:
* Academic with a master’s degree, preferably in business administration, data analytics or information technology/science.
* Minimum of 5 years experience in consultancy focusing on Digital Transformation and Digital Process optimisation roles in commercial space in the LS industry.
* Proven track record of implementing successful digital transformation, Omni-Channel and automation programmes within the LS Industry.
* Familiarity with healthcare regulations and standards such as HIPAA, FDA guidelines, and GxP.
* Experience in enterprise-wide deployments of process excellence and delivery methodologies (Lean Six Sigma, Agile, DevOps, SAFe, etc.)
* Experience of leading AI and Gen-AI initiatives in LS industry to enable efficiencies.
* Exceptional analytical, strategic thinking, and problem-solving skills.
* Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
* Able to produce high quality business-facing deliverables and activities to drive the automation agenda.
* Resilient and able to manage challenge and resistance.
* Results/outcomes oriented, business value focused.
* Confident and able to work in high-ambiguity work environment.
* Excellent oral and written presentation skills.
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