Job title: Product Designer Ref 39771
Division: Retail
Location: Hybrid - Clearwater Court - RG1 8DB
Contract type: Permanent
Full/Part-time: Full-time
Hours: 36 hours per week
Salary: Offering between £46,000 - £62,160 per annum depending on skills and experience
Job grade: B
Closing date: 14/02/2025
Thames Water is seeking a talented and creative Product Designer to join our dynamic Digital Team.
What you will be doing as the Product Designer:
You will be responsible for the product, user experience and interface design of our services and will play a key role in transforming our digital customer journeys.
You will work alongside other talented designers, content designers, product owners and developers to deliver an excellent customer experience across our digital products.
Duties to include but not limited to:
* Translating business and customer requirements into creative solutions.
* Applying both UX skills and design principles to create top quality digital designs.
* Working within an agile, multi-disciplinary team environment.
* Implementing our brand guidelines across digital platforms creatively while remaining consistent to the brand.
* Working closely with intent owners, product owners, content designers and developers to bridge the gap between business requirements creating great, consistent and lasting user experiences.
* Suggesting new ways of working and collaborating to drive digital experience design delivery.
What you should bring to the role:
* A solid understanding of user-centred design principles.
* The ability to create rapid, iterative, low-fi and hi-fi prototypes.
* Qualitative research skills in user discovery and testing.
* Strong user experience skills to develop wireframes, user journeys and be able to inform content structure and information architecture.
* Evidence of creating eye-catching designs that will bring our web experience to life.
* Strong knowledge of Figma.
* An understanding of Google Analytics programmes.
* Web content management systems.
* Good knowledge of accessibility standards.
* A basic knowledge of HTML would also be desirable.
What's in it for you?
* Offering a competitive starting salary of £46,000 and up to £62,160 per annum depending on skills and experience.
* Annual leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
* Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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