People at Pret work hard, have fun, learn a lot and really grow. Right now, we’re looking for two passionate Shop Development Managers to join us.
A bit about the role
* You will lead, oversee and manage the development of the UKI pipeline, ensuring the franchise and equity sites are delivered safely, on time, within the budget and to the highest quality, aiming to exceed franchise and equity cultural, operational and financial expectations.
* You will contribute, as part of Estates and Development team, to the effective day to day running of the business and the shaping of the new store opening strategy.
* You will be a critical mouthpiece for Pret on all matters relating to new store openings, acting as a brand ambassador for collaboration, team working, safety, compliance, sustainability and above all the culture of Pret.
* You will be the principal day to day point of contact for all appointed franchise and equity consultants building new stores, nurturing and developing our relationship with all external and internal stakeholders.
* You will visit every new store development, whether franchise and equity, at least once during the life of the on-site build.
The magic you’ll bring
* You will be a self-aware, approachable, high-performing individual used to modelling behaviours which show respect, helpfulness and cooperation, alongside technical know-how and commercial acumen.
* You will have exceptional experience of resolving technical, operational and contractual issues and disputes. You respond positively and with resilience to setbacks. You understand people’s needs and motivations and adapt your personal style accordingly.
* You will have a track record of successfully delivering projects, including the control of costs and quality in line with targets and efficient use of all staff, consultants and resources, to a works value of £2m.
* You will have an exceptional ability to accurately interpret contract documents, programmes, drawings and technical specifications. You will be able to ensure the project team understands all drawings, technical specifications and build programmes.
* You will have recent experience of managing teams including the supply chain, direct employees and consultants, and have experience in playing a leading role which positively contributes to the new store development and wider team.
The day to day
* Oversee the appointment, management and review of external project management and design consultants who will deliver the build of all equity new store openings. Assist franchisees in their appointment, management and review of external project management and design consultants who will deliver the build of all franchise new store openings.
* During the life of each new store project, whether equity or franchise, ensure the appointed teams:
o Maintain the highest standard of health, safety and environmental management.
o Develop and monitor project strategies to achieve Pret’s emerging sustainability initiatives and objectives.
o Develop and monitor strategies to deliver quality build, in accordance with the requirements of the project. This will involve direct working with the global procurement, global brand teams and franchisee stakeholders.
o Implement the Pret supply chain policy.
o Adopt and ensure compliance with the Considerate Construction Scheme and help the teams manage community relations, where appropriate.
o Manage all operational aspects of the project to achieve the build in line with the quality and budget expectations, and Pret’s brand standards.
o Review performance of each externally appointed contractor and consultant against targets and identify and manage performance misses, potential risks and opportunities.
o Maintain a continuous professional development of yourself and your appointed team to ensure appropriate ongoing awareness of emerging trends, technical points and compliance.
o Ensure consultant implementation of all Pret’s policies and procedures across every site, whether franchise or equity, specifically ensuring Pret’s cultural principles are embedded seamlessly throughout every interaction, touchpoint and decision.
* Working alongside the equity Estates and Development team manage and review the equity pipeline and acquisition strategy, leading on the management, review and communication of Pret’s shell specification and standards, both strategically and in scoping, costing and advising on potential new sites which progress to the Property Investment Committee.
* Act as a brand ambassador for Pret on all matters relating to new store openings, whether relating to collaboration, team working, safety, compliance, sustainability and above all the culture of Pret.
* Act as the principal day to day point of contact for all appointed franchise and equity consultants building new stores, nurturing and developing our relationship with all external and internal stakeholders.
* Visit every new store development, whether franchise and equity, at least once during the life of the on-site build.
* Report the status of the pipeline to all senior leaders, as required.
* Formally review and implement changes to Pret’s development policy, informing and cascading such changes to all relevant stakeholders.
* Attend the Franchise Council, Growth Council, Property Investment Committee and other meetings as a presenter as required.
* Ensure prompt, accurate and quality reporting on all matters pertaining to the pipeline, costs and any associated matters.
* Act as line manager to the Development Administrator, providing support, guidance, direction and mentoring. Ensure the Development Administrator has a clear understanding of her role in supporting you as the Shop Development Manager, as well as the requests and needs of the wider Estates and Development team and other Pret departments as may be required ad hoc.
Pret Offers
* Competitive salary and annual bonus.
* 33 days holiday a year including Bank Holidays.
* Private healthcare.
* Life assurance.
* Pret pension scheme.
* Season ticket loan.
* Free lunch and drinks.
* 50% discount in Pret shops worldwide.
* Great reward and recognition events.
* Legendary parties.
At Pret, we embrace a hybrid working model, with our team spending three days a week in the office.
The deadline for applications for this role is Tuesday 21st January 2025.
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