Job summary Are you ready to take on an exciting new challenge? We have a fantastic opportunity for a motivated and dynamic individual to join our experienced and enthusiastic EPMA (Electronic Prescribing and Medicines Administration) team. This is your chance to play a pivotal role in the implementation of CMM/WellSky across the Trust, a transformative project that will enhance patient safety and streamline processes. We're looking for people with NHS experience to work alongside a supportive and passionate team. You'll contribute to a forward-thinking programme that is set to make a significant impact on healthcare delivery. If you're looking for a rewarding role where you can make a real difference, we'd love to hear from you Main duties of the job The postholder will provide essential support to the EPMA team in the overall communications and engagement within the Trust landscape and EPMA team.The role involves assisting with the smooth operation of these systems and contributing to specific projects and initiatives within the team, ensuring that all systems are effectively maintained and adhere to the highest standards. About us TeamNottsHC comprises over 11,000 dedicated colleagues who MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons. We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity. The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment Date posted 13 March 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year pro rata per annum Contract Secondment Working pattern Full-time Reference number 186-299-25-CS Job locations Duncan Macmillan House Porchester Road Nottingham NG3 6AA Job description Job responsibilities This role ensures that system users have access to well-maintained, relevant and up-to-date systems, managed in accordance with local and national guidelines. The post holder will work methodically within the EPMA team, ensuring best practices are consistently applied across all activities, as well providing administrative support to the team and end users. They will oversee user access management for the Trust's systems, ensuring effective control and secure maintenance in compliance with Trust, Caldicott guidelines and relevant legislation. They will also be part of the EPMA on-call rota, providing out-of-hours support to sites as needed. Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa Job description Job responsibilities This role ensures that system users have access to well-maintained, relevant and up-to-date systems, managed in accordance with local and national guidelines. The post holder will work methodically within the EPMA team, ensuring best practices are consistently applied across all activities, as well providing administrative support to the team and end users. They will oversee user access management for the Trust's systems, ensuring effective control and secure maintenance in compliance with Trust, Caldicott guidelines and relevant legislation. They will also be part of the EPMA on-call rota, providing out-of-hours support to sites as needed. Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa Person Specification Qualifications Essential Degree-level qualification, NVQ Level 5 or equivalent training and knowledge. Experience of working with NHS IT systems, preferably within systems administration Advanced level of computer literacy, especially with MS Office etc Experience of working in configuration / support role within IT systems, internal Desirable Project management qualification or equivalent experience Knowledge of NHS Data Standards and Data Quality requirements Experience Essential Experience of working in the NHS Desirable Experience of working in Mental Health Experience of working on or using EPMA systems Knowledge Essential Thorough understanding of NHS policies, procedures and clinical workflows, particularly related to electronic prescribing and medicines administration systems. In-depth knowledge of data protection regulations, including the Data Protection Act, GDPR, and Caldicott principles, to ensure compliance in handling sensitive patient and healthcare information. Solid understanding of system administration principles, including user management, configuration settings, and troubleshooting techniques to maintain system functionality and user access Good knowledge of IT and network principles, including system architecture, databases, and the integration of clinical systems with other healthcare IT platforms. Ability to diagnose and resolve system issues effectively, with strong knowledge of errorhandling processes and troubleshooting methodologies. Familiarity with NHS data standards, data quality requirements, and clinical coding to ensure the accurate management and reporting of healthcare information Desirable Knowledge of EPMA systems, Pharmacy stock control systems and other healthcare IT platforms, including their configuration, management, and day-to-day operation. Knowledge of reporting tools and methods for generating system reports that support decision-making and system optimisation. Knowledge of NHS Data Standards and Data Quality requirements Skills Essential Excellent communication, administration and organisational skills, showing a dedication to accuracy and detail. Manages and prioritises workloads independently and within the team, ensuring tasks are completed efficiently and in alignment with team objectives. Able to convey technical information and requirements to a non-technical audience and communicate best practice to a wide range of stakeholders. Oversees and documents organisational and system configuration changes as appropriate, ensuring accurate records are maintained. Takes responsibility for performing additional administrative duties as required, supporting the broader objectives of the Health Informatics Service. Capably provides and interprets complex or contentious information, ensuring clear communication and understanding across all levels. Effectively conveys technical information and requirements to non-technical audiences and promotes best practices to a wide range of stakeholders, ensuring alignment with organisational goals. Contractual Requirement Essential Flexibility in working hours Able to work extended hours, if necessary Flexibility to work / cover at other sites to support the demands of the service A full, current UK driving licence and access to a vehicle fit and insured for business use are required for this post. Reasonable adjustments will be made for disabled staff in line with the Equality Act 2010 Able to work weekends and On-Call (TrustWide) Person Specification Qualifications Essential Degree-level qualification, NVQ Level 5 or equivalent training and knowledge. Experience of working with NHS IT systems, preferably within systems administration Advanced level of computer literacy, especially with MS Office etc Experience of working in configuration / support role within IT systems, internal Desirable Project management qualification or equivalent experience Knowledge of NHS Data Standards and Data Quality requirements Experience Essential Experience of working in the NHS Desirable Experience of working in Mental Health Experience of working on or using EPMA systems Knowledge Essential Thorough understanding of NHS policies, procedures and clinical workflows, particularly related to electronic prescribing and medicines administration systems. In-depth knowledge of data protection regulations, including the Data Protection Act, GDPR, and Caldicott principles, to ensure compliance in handling sensitive patient and healthcare information. Solid understanding of system administration principles, including user management, configuration settings, and troubleshooting techniques to maintain system functionality and user access Good knowledge of IT and network principles, including system architecture, databases, and the integration of clinical systems with other healthcare IT platforms. Ability to diagnose and resolve system issues effectively, with strong knowledge of errorhandling processes and troubleshooting methodologies. Familiarity with NHS data standards, data quality requirements, and clinical coding to ensure the accurate management and reporting of healthcare information Desirable Knowledge of EPMA systems, Pharmacy stock control systems and other healthcare IT platforms, including their configuration, management, and day-to-day operation. Knowledge of reporting tools and methods for generating system reports that support decision-making and system optimisation. Knowledge of NHS Data Standards and Data Quality requirements Skills Essential Excellent communication, administration and organisational skills, showing a dedication to accuracy and detail. Manages and prioritises workloads independently and within the team, ensuring tasks are completed efficiently and in alignment with team objectives. Able to convey technical information and requirements to a non-technical audience and communicate best practice to a wide range of stakeholders. Oversees and documents organisational and system configuration changes as appropriate, ensuring accurate records are maintained. Takes responsibility for performing additional administrative duties as required, supporting the broader objectives of the Health Informatics Service. Capably provides and interprets complex or contentious information, ensuring clear communication and understanding across all levels. Effectively conveys technical information and requirements to non-technical audiences and promotes best practices to a wide range of stakeholders, ensuring alignment with organisational goals. Contractual Requirement Essential Flexibility in working hours Able to work extended hours, if necessary Flexibility to work / cover at other sites to support the demands of the service A full, current UK driving licence and access to a vehicle fit and insured for business use are required for this post. Reasonable adjustments will be made for disabled staff in line with the Equality Act 2010 Able to work weekends and On-Call (TrustWide) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Nottinghamshire Healthcare NHS Foundation Trust Address Duncan Macmillan House Porchester Road Nottingham NG3 6AA Employer's website https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)