Head of Product Operations / Enablement (Documentation / Adoption / Training)
Product
Full-time
Office | Melbourne, VIC, Australia
Senior
* A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
Squiz is a global Digital Experience Platform (DXP) company serving customers in the government, higher education, and enterprise sectors. Designed for complex service-led organizations, Squiz helps lean teams build brilliant digital experiences fast. With our composable, Gartner-ranked DXP there is no vendor lock-in, you unify existing tech and embrace change with confidence.
About the role
Are you passionate about turning powerful technology into customer success stories? We're seeking an exceptional Head of Product Operations & Enablement to orchestrate the adoption and optimization of our Digital Experience Platform (DXP).
Join us in revolutionising how businesses leverage our DXP to achieve their digital transformation goals. If you're ready to lead the charge in product enablement and drive meaningful impact at scale, we want to hear from you.
What you'll be responsible for
1. Problem Identification: Identify the problems and needs of key stakeholders to guide data analysis.
2. Hypothesis Development: Conduct research and analysis to identify opportunities and develop hypotheses for product growth.
3. Execution and Project Management: Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals.
Skills you'll need
1. Works with others by being open, clear in communication and listening to achieve goals.
2. Compares and ranks the relative importance & / or urgency of different tasks to identify the best order of actions.
3. Numerical problem solving: Works with numerical information and performs mathematical calculations to solve problems.
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