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Manager Decisioning and Insights (Payments), Leeds
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Client:
HSBC Global Services Limited
Location:
Leeds, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
88aabcacc4f7
Job Views:
3
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.
Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors, and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans, mortgages, savings, investments, insurance, and wealth management. We also have specialized relationship managers supporting customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.
UK Fraud focuses on specific financial fraud threats, pioneering techniques and technology to protect our business, customers, and communities from fraud harms. Fraud uses intelligence, analytics, technology, investigation, information sharing, and public-private partnerships to achieve this, always seeking the most effective and efficient means.
This role will align with our Fraud Decisioning & Insights team within UK Fraud, responsible for managing fraud detection systems to detect fraud against HSBC UK or its customers.
Where fraud occurs, the Decisioning & Insights team investigates root causes, identifies control weaknesses, and escalates issues to the appropriate control owners and the Fraud Control Design team.
As an HSBC employee in the UK, you will have access to professional development opportunities and a competitive benefits package, including private healthcare, enhanced maternity and adoption pay, and a contributory pension scheme.
In this role you will:
* Develop routines for in-depth analysis of fraud patterns and implement strategies within our fraud detection systems across fraud typologies, Payments.
* Monitor the performance of fraud detection systems to ensure optimal operation.
* Interpret large data sets to identify trends, issues, and risks.
* Work with Assistant Managers to conduct root-cause analysis, identify control or process failings, and escalate these to relevant teams for resolution.
* Develop routines to collaborate with operational teams to ensure appropriate treatment strategies for fraud alerts based on risk.
To be successful in this role you should meet the following requirements:
* Strong experience and knowledge in Python, with scripting and algorithm development skills for data analysis.
* Experience with data manipulation, statistical analysis, and predictive modeling.
* Experience in change management and developing new processes within a Fraud Strategy or Analytics team.
* Knowledge of Fraud Detection systems like SAS EFM, Falcon, BioCatch, Hunter, and ThreatMetrix is advantageous.
* Knowledge of payment and/or account opening processes and experience across multiple fraud typologies is advantageous.
* Relevant experience in Data Science, Statistics, Mathematics, or related quantitative disciplines is advantageous.
* Excellent communication and presentation skills, with proven stakeholder engagement and influence abilities.
This role is hybrid and can be based in Birmingham, Leeds, Chester, or Sheffield.
At HSBC, we are dedicated to creating diverse and inclusive workplaces, removing barriers, and ensuring careers are accessible for everyone. We are proud to be a Disability Confident Leader and will offer interviews to candidates with disabilities, long-term conditions, or neurodivergence who meet the minimum criteria.
If you require accommodations during the recruitment process, please contact our Recruitment Helpdesk.
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