At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services.
Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors.
With 20 years of experience as a leading umbrella payroll provider, Parasol has built a award winning reputation in the market. We successfully partnered with recruitment agencies across the globe, ensuring reliable and efficient payroll solutions for the dynamic workforce.
We are currently looking to recruit a motivated and people driven team leader to support our employee support teams.
Reporting to the Head of Contact Support, you will be responsible for managing a diverse team of Employee Support Advisors in providing support and guidance to our umbrella employee base. Ensuring that team members have the necessary tools, resources and knowledge to meet defined targets.
Role and Responsibilities
1. Manage the performance of the Employee Support Team ...