A market-leading and international packaging supplier, renowned for innovation, quality and service, has an opening for an experienced IT Manager. As our client continues with ambitious growth plans, they are seeking like-minded individuals to support and enhance the team on an exciting journey.
The IT Manager they seek will have experience keeping IT systems, networks, and equipment safe, up-to-date, and effective within a multisite internal IT infrastructure. You will be the main point of contact for system-related queries and will be self-motivated to resolve any issues that occur, as well as work to improve and develop the company’s internal system across sites, ensuring that future-proofing is a priority.
Ideal Candidate
* Have a degree in IT systems or similar or have relevant industry experience
* Experience in software management
* Experience of leading day-to-day IT service delivery
* Demonstrate Project Management capabilities
* Have a strong understanding of cybersecurity principles and frameworks
* Previous experience in a fast-paced Manufacturing environment
* Knowledge of Epicor ERP systems (desirable)
Key Responsibilities
* Maintaining an internal IT network, ensuring systems are kept protected and efficient for all users.
* Troubleshooting any technical issues that occur. This may involve traveling across multiple sites to ensure the best and most effective outcome.
* Manage service desk activity including incident management and coordinating recovery of service on incidents.
* Owning the successful delivery of a fit-for-purpose technology system.
* Maintaining database security, ensuring adequate protection across the internal database.
* Prepare cost-benefit analyses when upgrades are necessary and monitor suppliers to ensure that they’re offering the best-possible service and value for business needs.
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